6.7 · Pleasant88 reviews
- Check-in from 1:00 PMCheck-out by 11:00 AM.
- Good locationGuests rate the location 7.2 out of 10, at 15 Whitaker Place.
Featuring city views, City Room is set in the Auckland Central Business District district of Auckland, less than 1 km from Aotea Square and a 12-minute walk from Aotea Centre. It is situated less than 1 km from Auckland Art Gallery and features a lift. The property is less than 1 km from Auckland Town Hall, and within 1.1 km of the city centre.
Central Location City Room is conveniently located near major attractions such as The Civic, SKYCITY Auckland Convention Centre, and Sky Tower.
Cozy Accommodation Each unit in the homestay offers a comfortable stay with amenities like a kettle, free WiFi, and complimentary bed linen and towels.
Scenic Views Enjoy breathtaking city views from the comfort of your room, making your stay at City Room truly unforgettable.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Lift / Elevator
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Shared kitchen
- Staff adhere to local safety protocols
Rooms
6.7
Pleasant
Rated 6.7 out of 10 by 88 guests who stayed here.
- Cleanliness4.2
- Service8.2
- Location7.2
- Rooms6.2
- Amenities5.7
- Value8.6
- Food & drink6.7
Guests mention
Good value for moneyDecent room sizeCommunicative property management
aranNew ZealandThe worst hotel
Nothing the owner was oversees and didn't bother letting me know. I had to find another hotel as she was uncooperative with helping me check in and getting a refund.
I didn't even step foot into the hotel
Everything.…
ScottUnited KingdomNosey people in other rooms, coming and going throughout the night.
StephenNew ZealandIt served its purpose and was a bed for the night
It was alright
RavinderNew ZealandHi, I hope you are doing well. We booked the room from Tuesday to Saturday through Booking.com, and I would like to sha
LeeNew ZealandStaff member very sour, too busy with his life on The phone. Other than that it's great.good stay.
LeeNew ZealandLet's just say,if you drop a 📍,they could hear it down the lobby as there is no carpet which makes everything you do creates an echo of noise. Kinda tiptoe around.
But it's a great place to stay though.
Just need carpet…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
15 Whitaker Place, Auckland, New Zealand
Guests rate the location 7.2 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 10:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about City Room
What time is check-in and check-out at City Room?
Check-in is from 1:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does City Room allow pets?
No — the property states that pets are not allowed.
Does City Room have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does City Room have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book City Room?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is City Room?
15 Whitaker Place, Auckland.
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