Hotel, 5-starSM63 MZ42 LT7, Casa 3, CALLE 35, Cancún, MexicoShow on map
6.1 · Pleasant49 reviews
Convenient Location Located just 1 km from Cancun Bus Station and close to popular attractions like Beto Avila Stadium and La Isla Shopping Mall.
Comfortable Accommodation Enjoy a relaxing stay in our non-smoking rooms with amenities like free WiFi and a garden terrace.
Helpful Multilingual Staff Our friendly staff fluent in English, Spanish, and Italian are available at the reception to assist with any inquiries or recommendations.
To book your stay at Chi Ibal Hu Cancun and experience the best of Cancún, visit our website or call now!
6.1
Rated 6.1 out of 10 by 49 guests who stayed here.
El trato fue amable, la habitación es comoda y limpia!
El baño es bastante pequeño y en la regadera no salía mucha agua
Cómo sugerencia:
Deberían poner en la descripción que la habitación es en el 4º piso y que no haya…
La verdad no hice uso de la instalación
La entrada tenemos mal aspecto las personas que estaban en el mostrador se oyen en mal estado no entre medio muy mala vibra!
La atención de las personas que nos recibieron la verdad muy Grato
Pues cosas que no dependen de los trabajadores por que ellos están excelentes muy amables
No había agua caliente
No tenían agua caliente
Inmunda la habitacion. Sin tabla el inodoro. Feo olor...
La peor estancia. No recomendado
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
SM63 MZ42 LT7, Casa 3, CALLE 35, Cancún, Mexico
Guests rate the location 8.1 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
No pets
Paid parking on site
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Yes — internet access is listed among the property's facilities.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
SM63 MZ42 LT7, Casa 3, CALLE 35, Cancún.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.