Charltons Banff

Hotel, 3-star513 Banff Avenue, Banff, CanadaShow on map

You won’t be charged yet

Check-in from 4:00 PMCheck-out by 11:00 AM.
Superb locationGuests rate the location 9.0 out of 10, at 513 Banff Avenue.
Parking on siteAvailable at a charge the property sets.

Luxurious Amenities Experience ultimate relaxation at Charltons Banff with a steam room, indoor mineral pool, and hot tub. Unwind in comfort with deluxe rooms, lofts, and kitchenettes, some featuring gas fireplaces and mountain views.

Convenient Services Enjoy free property-wide wifi, ski and golf storage, and complimentary bike rentals in the summer. Benefit from spacious bathrooms with bathrobes, comfortable seating areas, and services like fax, photocopying, and paid covered parking.

Ideal Location Located on Banff Avenue, just a short walk from downtown shopping and dining, Charltons Banff offers easy access to Sunshine Village Ski Resort and Banff Upper Hot Springs. Book now for a memorable Alpine-style getaway!

What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Pets allowed

Rooms

7.8

Good

Rated 7.8 out of 10 by 1,237 guests who stayed here.

Cleanliness7.5
Service9.0
Location9.0
Rooms8.0
Amenities7.0
Value7.0
Food & drink6.5

Guests mention

Clean roomsFriendly staffGreat location

Armed_N_DaverousCanada
August 2026Solo traveller
Fantastic location, very comfortable room.
The cost of staying in Banff is outrageous and applies to every hotel in the area. So while not exclusive to the Charlton the price was still too high.
ChelseaCanada
July 2026Group
My stay was generally positive, and the property was clean and well-maintained. However, on the morning of checkout at a
The property was very clean, well-equipped, and conveniently located close to everything we needed. It was comfortable, well-maintained, and made our stay enjoyable.
a member of the housekeeping staff shouted…
KARENCanada
July 2026Solo traveller
Large spacious room, great location and friendly staff BUT all the hotels are way overpriced in Banff
Price was ridiculous for a 3 star hotel but all the hotels over way overpriced in Banff
stephenAustralia
July 2026Couple
It was OK.
Bed comfortable and coffee in foyer for guest and pool
Hotel room walls poor condition. Could do with painting and trims repaired. Coffee not replaced in room.
GoltmanCanada
July 2026Solo traveller
Didn't expect this 😳
The bed was comfortable.
After paying $1,250.00 for two below average rooms they asked us to pay to park at the hotel, our TV wouldn't work properly even though we had a employee come to our room and lighting was poor,…
AngilCanada
July 2026Family
I don't like an additional charges that I need to pay related to BDC Pre-paid (Resort fees), which suppose to be inc
The location was very good, close to the downtown. They have the facility of parking as well.
The room was bit of old style and a slightly damage especially walls. The beds weren't that comfortable.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

513 Banff Avenue, Banff, Canada

Guests rate the location 9.0 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

If 5 or more rooms are booked, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Charltons Banff

What time is check-in and check-out at Charltons Banff?

Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Charltons Banff allow pets?

No — the property states that pets are not allowed.

Is there parking at Charltons Banff?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Charltons Banff have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Charltons Banff have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Charltons Banff have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Charltons Banff?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Charltons Banff?

513 Banff Avenue, Banff.

Other places we book in Banff

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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