Top rated
Guests rate it highest for service, location and amenities.
9.22,253Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at 345 Banff Avenue.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations
The Moose Hotel & Suites, just a stone's throw away from Banff's bustling center, offers a tranquil escape with its spa center and cozy suites featuring private balconies.
Culinary Delights
Indulge in a delightful a la carte breakfast each morning and savor the gourmet Italian cuisine at Pacini Italian Restaurant, promising a culinary experience like no other.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 2,253 guests who stayed here.
- Cleanliness8.6
- Service10.0
- Location9.6
- Rooms9.0
- Amenities9.6
- Value8.5
- Food & drink8.6
Guests mention
Great locationFriendly staffExcellent amenitiesComfortable rooms
DuncanKenyaPrice is not equivalent to what was our expectation
Well done
Price level vs the property and service
PirjoCanadaEverything was good and location was excellent but for $1,000 a night it was definitely underwhelming but then again, al
The location was great for walking all around Banff, the lobby was beautiful.
The rooms are very small for the money. The outdoor hallway could use more cleaning, as could the balcony (mostly leaves though).
PhilippeFranceL'emplacement est parfait, les chambres TOP, c'est un super Hotel, un peu cher mais TOP !!!
DWIGHTUnited StatesGreat location near main downtown
Location
Little costly
nickyhO2848KEA great stay
A fabulous hotel with wonderful, friendly, efficient staff. Centrally located, The rooms are very comfortable, the breakfast is good and the open air, roof top hot tubs a great way to start and end your day.
BrigitteAustraliaWould not recommend.
The location.
The room was cramped. Furthermore, you had to keep the blinds shut 24/7 because you were closely overlooked by the next door hotel.
When we complained about the room, we were told we could upgrade to…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
345 Banff Avenue, Banff, Canada
Guests rate the location 9.6 out of 10 — exceptional.
Nature
- Banff National Park200 m
- Bow Falls1.1 km
- Lake Minnewanka11.0 km
- Lake Louise52.0 km
Nearby
- Banff Railway Station (historic Canadian Pacific station)400 m
- Banff Upper Hot Springs1.8 km
Top attractions
- Fairmont Banff Springs (The Banff Springs Hotel)600 m
- Cave and Basin National Historic Site800 m
- Sulphur Mountain / Banff Gondola1.6 km
Airports
- Calgary International Airport (YYC)108.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Moose Hotel and Suites
What time is check-in and check-out at Moose Hotel and Suites?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Moose Hotel and Suites allow pets?
No — the property states that pets are not allowed.
Is there parking at Moose Hotel and Suites?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Moose Hotel and Suites have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Moose Hotel and Suites?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Moose Hotel and Suites have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Moose Hotel and Suites?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Moose Hotel and Suites have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Moose Hotel and Suites?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Moose Hotel and Suites?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Moose Hotel and Suites?
345 Banff Avenue, Banff.
Other places we book in Banff
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Basecamp Suites Banff9.4 · 1052 reviews
Mountain View Bed & Breakfast9.3 · 493 reviews
Otter Hotel9.2 · 1087 reviews
Hotel Canoe and Suites9.1 · 2925 reviews
Peaks Hotel and Suites9.0 · 1014 reviewsCanalta Lodge BanffBuffalo Mountain LodgeThe Dorothy MotelBanff Aspen LodgeFairmont Banff SpringsSunshine Mountain LodgeMount Royal HotelBrewster Mountain LodgeBanff Park LodgeRimrock Banff, Emblems CollectionMoxy BanffTunnel Mountain ResortElk + Avenue HotelFairmont Banff Springs Gold ExperienceBest Western Plus Banff International LodgeRoyal Canadian LodgeA Good Nite's Rest Bed and BreakfastThe Kenrick HotelBanff InnBanff Ptarmigan InnFox Hotel and SuitesThe Rundlestone LodgeNorth House - Banff Mountain Home- The Real Rockies ExperienceBanff Caribou Lodge and SpaBow View Lodge