8.3 · Very good2,754 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 337 Banff Avenue.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located just minutes from Banff's center, Banff Ptarmigan Inn offers easy access to attractions, parks, and ski areas.
Complimentary Amenities Guests can enjoy complimentary bus passes to explore the area and access heated, underground parking upon arrival.
Leisure Services After a day of adventure, unwind in the hot tub, steam room, or store your ski equipment in the Ski Room.
Experience comfort and convenience at Banff Ptarmigan Inn - book your stay now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
8.3
Very good
Rated 8.3 out of 10 by 2,754 guests who stayed here.
- Cleanliness8.1
- Service8.6
- Location9.1
- Rooms7.6
- Amenities7.6
- Value8.1
- Food & drink8.1
Guests mention
Great locationFriendly staff
SharonUnited Statesgreat hotel, very expensive.
clean, friendly, comfortable
price
HarukaJapan今回のカナダ旅行では、バンクーバーやバンフを含めて宿泊したホテルの中で一番高額だったため、かなり期待していました。
しかし、実際に宿泊してみるとホテル自体が少し古く、部屋も暗い印象で、正直なところ期待していた分、少し残念に感じました。
次回バンフを訪れることがあれば、街中の高額なホテルに泊まるよりも、少し中心部から離れた、もう少しリーズナブルなホテルを選ぶと思います。
た…
RebbeccaAustraliaLocation great
The price
NicoleUnited StatesGreat location in Banff with basic Room set up
The location was great, the idea of the seperated beds in one room was nice. the room was clean.
The room on one side was very hot, the hotel seems dated. Hotel staff was friendly but not out of their way. The bartender…
PedroSpainAgradable hotel en el centro de Banff
Ubicación en medio del pueblo, cerca de todo. Tenía parking , lo cual es de agradecer. Habitaciones OK.
Me pareció extremadamente caro.
TraceyUnited KingdomLovely place to stay
Comfortable large room. Cleaned every day. Reception staff were very helpful. Location is perfect for town centre and bus stop.
Sauna and steam room were not hot enough
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
337 Banff Avenue, Banff, Canada
Guests rate the location 9.1 out of 10 — superb.
Shopping
- Banff Avenue (Main Street shopping & dining)100 m
Top attractions
- Fairmont Banff Springs (The Banff Springs Hotel)600 m
- Bow Falls900 m
- Sulphur Mountain / Banff Gondola1.3 km
Nearby
- Banff Upper Hot Springs1.1 km
Nature
- Lake Minnewanka14.0 km
- Johnston Canyon (hikes & waterfalls)25.0 km
- Moraine Lake (Valley of the Ten Peaks)47.0 km
- Lake Louise52.0 km
Airports
- Calgary International Airport (YYC)110.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit. A group cancellation policy of 30 days prior arrival will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each rooGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Banff Ptarmigan Inn
What time is check-in and check-out at Banff Ptarmigan Inn?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Banff Ptarmigan Inn allow pets?
No — the property states that pets are not allowed.
Is there parking at Banff Ptarmigan Inn?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Banff Ptarmigan Inn?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Banff Ptarmigan Inn have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Banff Ptarmigan Inn?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Banff Ptarmigan Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Banff Ptarmigan Inn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Banff Ptarmigan Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Banff Ptarmigan Inn?
337 Banff Avenue, Banff.
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