Very good
Guests rate it highest for location, service and food.
8.51,046Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 333 Banff Avenue.
- Parking on siteAvailable at a charge the property sets.
Luxurious Amenities Elk + Avenue Hotel offers a sauna, hot tub, and modern guest rooms with flat-screen TVs and iPod docking stations. Enjoy free WiFi and stunning mountain views from select rooms.
Convenient Services Experience top-notch service with a ticket desk, tour assistance, and luggage storage available on-site. Guests can partake in various activities such as skiing, hiking, and sightseeing depending on the season.
Ideal Location Situated just 4 km from Banff Gondola, and a short drive to Lake Minnewanka and Lake Louise, this hotel provides the perfect base for exploring the scenic beauty of the area.
Book your stay at Elk + Avenue Hotel now to indulge in luxury and convenience during your Banff getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Terrace
- Family rooms
Rooms
8.5
Very good
Rated 8.5 out of 10 by 1,046 guests who stayed here.
- Cleanliness7.6
- Service9.1
- Location9.2
- Rooms8.1
- Amenities8.6
- Value8.1
- Food & drink8.6
Guests mention
Friendly staffGreat locationComfortable rooms
catherineFranceUn séjour au top à Banff
Tout l'accueil l'emplacement la déco la chambre très confortable
Rien
JunUnited StatesQuite satisfactory
Convenient location and spacious room. The toilette provided in particular shampoo and conditioners and liquid soaps are wonderful.
The sofa and chairs have some visible stains, but the beddings are very clean.
DebbieUnited StatesDon't use booking.com
The guy at booking.com said my reservation was never confirmed so my reservation was cancelled!!
537vitaliysGREENVILLE, SOUTH CAROLINABad and run down rooms
We paid almost 700 CAD on weekday for one night. The lobby is pretty nice. The attached coffee shop is great. Front staff is helpful. You are in the heart of downtown Banff. The downside the room itself. The room looks…
MartineCanadaL’emplacement, la propreté.
Le système de climatisation est désuet.
MichikoJapanIGAやメインストリートの入り口中にあり、様々なショップやレストランへのアクセスに便利で、ホテル内のレストランやコーヒーショップもあり、治安も良く夜騒がしくもなく安心してゆっくり滞在できました。
1日中ツアーをして帰宅するため、また息子との宿泊のため、ホテル内のサウナは一緒に利用できないので、室内バスタブがあるという点で宿泊を決めたのだけれど、実際の部屋はメゾネットタイプですてきでしたが、シャワーのみで残念でした。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
333 Banff Avenue, Banff, Canada
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The property offers paid underground parking with a limited number of spaces on a first-come, first-served basis and a vehicle height limit for entry of 6.1 feet. There is a $10/night fee for stays from October to May, and is included in stays from June to September. Our team is available to assist with any questions or concerns. Please note that when booking 10 or more rooms, group policies apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Elk + Avenue Hotel
What time is check-in and check-out at Elk + Avenue Hotel?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Elk + Avenue Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Elk + Avenue Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Elk + Avenue Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Elk + Avenue Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Elk + Avenue Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Elk + Avenue Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Elk + Avenue Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Elk + Avenue Hotel?
333 Banff Avenue, Banff.
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