7.9 · Good22 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.1 out of 10, at Camino Al Volcan.
- Free parkingThe property states parking on site is free for guests.
Charming Accommodation in Pucón
Scenic Outdoor Pool and GardenComfortable Rooms with Private BathroomsConvenient Parking and TerraceBook your stay at Casona Ser now for a delightful getaway in Pucón, surrounded by natural beauty and close to popular attractions like Ski Pucon and Ojos del Caburgua Waterfall.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Terrace
- Garden
- Laundry
- Darts
- Non-smoking throughout
Rooms
7.9
Good
Rated 7.9 out of 10 by 22 guests who stayed here.
- Cleanliness6.5
- Service9.5
- Location9.1
- Rooms8.0
- Amenities7.0
- Value6.5
- Food & drink8.0
Guests mention
Beautiful surroundingsFriendly hosts
EstefaniaChileEl lugar era muy lindo y limpio
Falta más calefacción
FonsecaChileNada
Que la pieza no tenía calefacción, estaba muy helada, las sabanas sucias y el agua de la ducha demoro mucho en calentar, no había agua caliente en lava manos y el agua estaba congelada!
PaniaguaChileAbrigadito
Pura buena onda y amabilidad de las personas del alojamiento
Perfetc. You win
FrancescaChileCasona ser un lugar mágico
La Casona era hermosa! Ame la decoración y los espacios comunes! En la habitación el calienta camas fue un 10/10.
Que no tuviera un área para servir agua caliente, ejemplo una tetera electrica y unas tazas!! Eso me…
RiverosChileMe dejaron sin reserva el mismo día que debía llegar
Nada, me cancelaron la reserva el mismo día que debía llegar, no me avisaron nada, solo me lo dijeron cuando llame antes de llegar, pésimo servicio
Nada, me cancelaron la reserva el mismo día que debía llegar, no me…
Maria LauraArgentinaMuy linda
La cama
No se puede usar la cocina y no tiene desayuno
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.
Where you’ll be
Camino Al Volcan, Pucón, Chile
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casona Ser
What time is check-in and check-out at Casona Ser?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casona Ser allow pets?
No — the property states that pets are not allowed.
Is there parking at Casona Ser?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Casona Ser have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Casona Ser?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casona Ser?
Camino Al Volcan, Pucón.
Other places we book in Pucón
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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