Casa Neptuno Tulum
Hotel390 Neptuno Oriente Entre calle orion sur y centauro sur, Tulum, MexicoShow on map
8.4 · Very good18 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Very good locationGuests rate the location 8.4 out of 10, at 390 Neptuno Oriente Entre calle orion sur y centauro sur.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation in Tulum Family-Friendly Atmosphere Convenient Location and Services
Set in Tulum, Casa Neptuno offers a luxurious stay with air-conditioned rooms, free WiFi, and a private terrace. Each unit is equipped with modern amenities, including a flat-screen TV and a private bathroom. Families can enjoy the spacious family rooms and outdoor dining area. Conveniently located near Tulum's attractions, guests can easily explore the area with sightseeing tours available. With a private entrance and picnic area, Casa Neptuno ensures a comfortable and memorable stay. Book now and experience the perfect blend of luxury and convenience at Casa Neptuno Tulum.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Air conditioning
- Terrace
- Family rooms
- Airport shuttle
- Tour desk
- Currency exchange
Rooms
8.4
Very good
Rated 8.4 out of 10 by 18 guests who stayed here.
- Cleanliness8.9
- Service8.4
- Location8.4
- Rooms8.3
- Amenities8.3
- Value8.3
- Food & drink8.3
Guests mention
Very cleanGood host attentionGood location
DeeUnited StatesJust a few minutes walk from the best bars and restaurants while being on a street that is quiet! (thankfully!) host is very nice!
christineFranceRas
Chambre spacieuse. Dommage que sur nos 3 jours que rien n’a été nettoyé ainsi qu’aucuns serviettes de toilette changées
Voir peut-être un peu plus les propriétaires
DajanaFranceSéjour parfait à Tulum ! J’ai passé deux nuits dans cet hôtel et tout était absolument irréprochable. La propreté était impeccable, la chambre très confortable et parfaitement équipée. Le wifi fonctionnait très bien, ce…
DaphneMexicoQuiet, comfortable room in the center of Tulum
Comfortable place to spend New Year’s Eve. The room was clean, had a nice hot shower, bed and pillows were very comfortable. It was remarkably quiet as well
FelixGermanySuper schnelles WiFi
Gute Lage
Günstig
Sehr schmutzig (vor allem das Bad)
3 Kakerlaken selbst getötet
Modriger Geruch in Bad und Zimmer
castilloMexicoBuena
Muy limpio, la atención del anfitrión es muy buena. La ubicación es buena
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
390 Neptuno Oriente Entre calle orion sur y centauro sur, Tulum, Mexico
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa Neptuno Tulum
What time is check-in and check-out at Casa Neptuno Tulum?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa Neptuno Tulum allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa Neptuno Tulum?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Casa Neptuno Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Casa Neptuno Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa Neptuno Tulum?
390 Neptuno Oriente Entre calle orion sur y centauro sur, Tulum.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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