Hotel, 4-starCarretera Tulum-Bocapaila KM 9.5, Tulum, MexicoShow on map
Guests rate it highest for service, location and cleanliness.
8.4166ReviewsLuxurious Beachfront Accommodation
Exquisite Dining and Relaxation Indulge in delicious meals at our on-site restaurant and unwind with a refreshing drink at the bar. The terrace offers a perfect spot to enjoy the stunning views while savoring your favorite beverage.
Convenient Services and Amenities With a 24-hour front desk, shuttle service, and free WiFi, we ensure your comfort and convenience throughout your stay. Our rooms feature modern amenities like air conditioning, a desk, and a private bathroom with complimentary toiletries.
Experience the beauty of Tulum at Casa Gitano and make unforgettable memories.
8.4
Rated 8.4 out of 10 by 166 guests who stayed here.
L’emplacement
La gentillesse de victoria
La taille de la chambre
Petit déjeuner payant et catastrophique , piscine pas incroyable et vraiment petite
La beauté des lieux, tres bel hotel propre soigne spacieux magnifique terrasse, belle vegetation.
Plage sargasse pas de leur faute. Hotel fantome que 5 clients, donc rien à l hotel !Le coffre fort est tombé HS probleme…
Tout : l'emplacement, les repas, le service, la piscine
Rien à redire. C'est un séjour parfait
Top locatie, leuke vibe, mooi zwembad, vriendelijk en behulpzaam personeel, lekker restaurant!
Afwerking van de kamers was niet altijd zo zorgvuldig
The location, the soundings..
Staff could have been more informative, e.g. inform about the cenote 200 m away
The room and service
No one told me there was sea weed before I booked my hotel. I paid a lot to not use the beach they should’ve gave me a heads up
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Carretera Tulum-Bocapaila KM 9.5, Tulum, Mexico
Guests rate the location 8.5 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Yes — internet access is listed among the property's facilities.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Carretera Tulum-Bocapaila KM 9.5, Tulum.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.