Casa de Ana
Guest hou, 2-starCalle 31 N, Sm 72, M 3 lote 13, casa 203, Cancún, MexicoShow on map
7.8 · Good22 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.2 out of 10, at Calle 31 N, Sm 72, M 3 lote 13, casa 203.
Unique Garden Terrace Views
Enjoy the captivating views from the terrace and garden at Casa de Ana in Downtown Cancun. The perfect spot to unwind and take in the beauty of the surroundings.
Convenient Amenities
Complimentary wireless internet, express check-in/out, and a 24-hour front desk are just a few of the convenient amenities available to make your stay stress-free.
What this place offers
- Express check-out
- Express check-in
- Tours/ticket assistance
- Parking (limited spaces)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Garage
- Express check-out
- Free WiFi
- 24-hour front desk
Rooms
7.8
Good
Rated 7.8 out of 10 by 22 guests who stayed here.
- Cleanliness6.2
- Service8.2
- Location8.2
- Rooms8.2
- Amenities8.2
- Value8.1
- Food & drink8.2
Guests mention
Todo muy bien
MARCIALTodo muy bien
María DayanneMe canse de esperar me respondan por teléfono, llego al lugar nadie atiende 😡 ya es media noche y no sale nadie. Ni por llamar por timbre, teléfono o videocamara de timbre 😡
MarianaFue una habitación cómoda, pero ninguno de los días que estuvimos ahí salió agua caliente, hay mucho ruido y su ubicación es un poco fea
ShellaThe room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive…
JavierMuy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí…
YolandaNos dijeron que cancelaron la reservación y no se cancelo. Al menos nos ayudaron a encontrar otro lugar.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 31 N, Sm 72, M 3 lote 13, casa 203, Cancún, Mexico
Guests rate the location 8.2 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 12:00 PM
No children
Show more
No pets
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Parking. Parking height restrictions apply
Guest type. Essential workers only - NO
Payment. Cash deposit required
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa de Ana
What time is check-in and check-out at Casa de Ana?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa de Ana allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa de Ana?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Casa de Ana have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Casa de Ana?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa de Ana?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa de Ana?
Calle 31 N, Sm 72, M 3 lote 13, casa 203, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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