Hotel, 4-starAv.Tulum entre Jupiter Nte y Acuario Nte, Tulum, MexicoShow on map
Guests rate it highest for location, service and value.
8.4349ReviewsLuxurious Amenities and Services Casa Colonial Tulum offers an outdoor swimming pool, a garden, and a terrace for guests to unwind and enjoy the tropical surroundings. The attentive staff can also arrange convenient airport transfers for a stress-free stay.
Elegant and Comfortable Rooms Each room at Casa Colonial Tulum is thoughtfully designed with a wardrobe, private bathroom, and free toiletries. Guests can enjoy stunning pool views from their rooms and relax while watching their favorite shows on the flat-screen TV with satellite channels.
Exceptional Customer Service The hotel provides 24/7 reception assistance with multilingual staff fluent in English, Spanish, and Italian, ensuring that guests' needs are met promptly and professionally.
Book your stay at Casa Colonial Tulum now to experience luxury and relaxation in the heart of Tulum.
8.4
Rated 8.4 out of 10 by 349 guests who stayed here.
Le personnel, la propreté
Ubicación, queda cercano al ADO, el personal muy amable, el aire funciona perfecto, la alberca limpia y templada, el Internet la señal muy bien llega en todo el hotel, hay café y té para los huéspedes:)
El personal muy amable
La cama no estaba comoda
Aunque esta en la calle principal no se oia nada de ruido.
ADO巴士站近在咫尺,马路对面就有发往玛雅遗址公园的中巴,非常方便。
我们凌晨抵达,担心安全,临时选了离巴士站最近的酒店。值班的前台热情接待了我们,还提供了免费咖啡。8点换班时提前为我们办理了入住手续,非常感谢。
房间宽敞,空调给力,院子里还有个漂亮的小泳池。
相邻的店铺有中餐、日餐馆和taco店,以及小超市。
L'emplacement
Le confort du lit
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Av.Tulum entre Jupiter Nte y Acuario Nte, Tulum, Mexico
Guests rate the location 9.5 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 10:30 PM
Check-out by 12:00 PM
Children welcome
No pets
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Yes — internet access is listed among the property's facilities.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Av.Tulum entre Jupiter Nte y Acuario Nte, Tulum.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.