Casa Colonial Tulum
Hotel, 4-starAv.Tulum entre Jupiter Nte y Acuario Nte, Tulum, MexicoShow on map
Very good
Guests rate it highest for location, service and value.
8.4349Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Av.Tulum entre Jupiter Nte y Acuario Nte.
Luxurious Amenities and Services Casa Colonial Tulum offers an outdoor swimming pool, a garden, and a terrace for guests to unwind and enjoy the tropical surroundings. The attentive staff can also arrange convenient airport transfers for a stress-free stay.
Elegant and Comfortable Rooms Each room at Casa Colonial Tulum is thoughtfully designed with a wardrobe, private bathroom, and free toiletries. Guests can enjoy stunning pool views from their rooms and relax while watching their favorite shows on the flat-screen TV with satellite channels.
Exceptional Customer Service The hotel provides 24/7 reception assistance with multilingual staff fluent in English, Spanish, and Italian, ensuring that guests' needs are met promptly and professionally.
Book your stay at Casa Colonial Tulum now to experience luxury and relaxation in the heart of Tulum.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Family rooms
- Garden
- Pets allowed
- Luggage storage
Rooms
8.4
Very good
Rated 8.4 out of 10 by 349 guests who stayed here.
- Cleanliness8.2
- Service9.0
- Location9.5
- Rooms7.3
- Amenities8.0
- Value8.6
- Food & drink7.8
Guests mention
Excellent location close to ADO bus terminalFriendly, helpful staff and receptionClean rooms and tidy pool; daily cleaningComplimentary water/tea/coffee at receptionGood air-conditioning and spacious rooms in many unitsPool and pleasant internal courtyard
AudreyFranceLe personnel, la propreté
SannVelaMexicoUbicación, queda cercano al ADO, el personal muy amable, el aire funciona perfecto, la alberca limpia y templada, el Internet la señal muy bien llega en todo el hotel, hay café y té para los huéspedes:)
RamirezMexicoEl personal muy amable
La cama no estaba comoda
IRATXESpainAunque esta en la calle principal no se oia nada de ruido.
junChinaADO巴士站近在咫尺，马路对面就有发往玛雅遗址公园的中巴，非常方便。
我们凌晨抵达，担心安全，临时选了离巴士站最近的酒店。值班的前台热情接待了我们，还提供了免费咖啡。8点换班时提前为我们办理了入住手续，非常感谢。
房间宽敞，空调给力，院子里还有个漂亮的小泳池。
相邻的店铺有中餐、日餐馆和taco店，以及小超市。
ValMontielNCL'emplacement
Le confort du lit
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Av.Tulum entre Jupiter Nte y Acuario Nte, Tulum, Mexico
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:30 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa Colonial Tulum
What time is check-in and check-out at Casa Colonial Tulum?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa Colonial Tulum allow pets?
No — the property states that pets are not allowed.
Does Casa Colonial Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Casa Colonial Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Casa Colonial Tulum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa Colonial Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa Colonial Tulum?
Av.Tulum entre Jupiter Nte y Acuario Nte, Tulum.
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