8.2 · Very good50 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM.
Convenient Amenities Enjoy complimentary wireless internet access, communal living room, and tour/ticket assistance for a seamless stay.
Featured Amenities Benefit from luggage storage and a water dispenser to enhance your experience at Casa Balam.
Comfortable Accommodations Relax in one of the 10 air-conditioned guestrooms with free Wi-Fi, satellite TV, and daily housekeeping.
Experience the best of Cancun at Casa Balam, conveniently located near major attractions such as Mercado 23 and Las Palapas Park. Book now for an unforgettable stay.
What this place offers
- Free WiFi
- Luggage storage
- Designated smoking area
- Street parking
- Wheelchair accessible
- Outdoor furniture
- Front desk (limited hours)
- Tours/ticket assistance
- Water dispenser
- Well-lit path to entrance
Rooms
8.2
Very good
Rated 8.2 out of 10 by 50 guests who stayed here.
MontserratThis property is noisy. People on their phones until late on the hallway. It’s ok if you are going to spend a cheap night or two but not more than that. They don’t have a wardrobe where to keep your clothes/luggage.…
TomVery happy with the stay and services.
HugoEl hotel es sencillo para pasar una sola noche, el personal muy atentos y los cuartos pequeños pero limpios y es conveniente porque está cerca de la terminal del ADO y centro de Cancún cerca del mercado 23 que lo…
FunkyEs un hotel sencillo para descansar a un bajo costo. Sus habitaciones cuentan con ventilador, aire acondicinado y un pequeño frigobar. Nada ostentoso, muy básico pero extremadamente funcional. Se encuentra a 10 min…
KomalIt was clean place but the Hotel wanted the payment in Cash only, he was not ready to take Credit Card, The location of Hotel was in a bit sketchy neighbourhood so not very safe I would say, The locker wasn't working so…
WassimI really enjoyed my experience in this hotel. The staff is friendly and the hotel is very clean.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Punta allen #41, Cancún, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 09:30 PM
Check-out by 12:00 PM
No children
Show more
No pets
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
Accessibility. No elevators
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
Covid. Property does not offer onsite COVID-19 testing
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Protective clothing is available to guests
General. Private host property
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Health & Safety. Property does not require health documentation at check-in
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa Balam
What time is check-in and check-out at Casa Balam?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa Balam allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa Balam?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Casa Balam have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Casa Balam have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Casa Balam?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa Balam?
Punta allen #41, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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