Cacao Tulum -Luxury Condos-
Condo, 3-starRegion 15, La Veleta, Tulum, MexicoShow on map
7.6 · Good50 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
Luxurious Amenities Indulge in massages, lounge by the outdoor pool, or work out in the 24-hour fitness center.
Convenient Services Enjoy complimentary Wi-Fi, concierge assistance, and a poolside bar for your relaxation.
Comfortable Accommodations Spend your nights in air-conditioned rooms with full kitchens, premium bedding, and Smart TVs.
Treat yourself at Cacao Tulum -Luxury Condos- with a perfect blend of luxury and convenience. Book your stay now for an unforgettable experience.
What this place offers
- Proposal/romance packages available
- Express check-out
- Free WiFi
- Swimming pool
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
Rooms
7.6
Good
Rated 7.6 out of 10 by 50 guests who stayed here.
YeseniaThis is the WORST place I’ve ever booked! When we 1st came to the property there was no line no wait but when we got to the room the sheets were okay the bathroom was dirty and the toilet seat was broken falling apart…
PansyAbsolutely beautiful stay ! Staff was great, helpful and friendly. Beautiful property! The towels and linens smelled amazing. Location not far from Main Street for some shopping and restaurants. The only con was the dirt…
YamilethI can’t stress this enough there are no paved roads leading to the hotel, only dirt roads with HUGE holes so please take this into consideration if you’re renting a vehicle!!!! Second they charge you a cleaning fee and…
MoniqueStaff is very friendly and accommodating. Our room was quaint however we only booked for 2 nights for an unexpected extended stay in Tulum. I will definitely be booking in the future for a longer stay.
johnThis property and the good folks working there really did exceed my expectations. They even helped me out when on two occasions when I had been a victim of fraud, and when I accidentally didn't book my last night's stay!…
JProperty was very clean but keep in mind it’s developing area so keep that in mind when booking, we didn’t seem to mind though. The concierge was very helpful with recommendations and reservations for trendy areas would…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Region 15, La Veleta, Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:30 PM
Check-out by 12:00 PM
Children welcome
Show more
Pets allowed on request; charges may apply
There is no front desk at this property. Guests will receive an email 7 days before arrival with check-in instructions. Guests can access their accommodation through a private entrance.A virtual front desk provides assistance to guests.
Pets. Maximum number of pets per room 2
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
General. Guests are provided with free hand sanitizer
Smoking. Smoking permitted
Pets. Pets cannot be left unattended
Guest type. Essential workers only - NO
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Property is cleaned with disinfectant
Children and extra bed policy. Children welcome
General. Social distancing measures are in place
General. Professional property host/manager
Pets. Pets allowed (no fees)
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Pets. Pets welcome (restrictions apply)
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cacao Tulum -Luxury Condos-
What time is check-in and check-out at Cacao Tulum -Luxury Condos-?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cacao Tulum -Luxury Condos- allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Cacao Tulum -Luxury Condos-?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Cacao Tulum -Luxury Condos- have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Cacao Tulum -Luxury Condos- have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Cacao Tulum -Luxury Condos- have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Cacao Tulum -Luxury Condos-?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cacao Tulum -Luxury Condos-?
Region 15, La Veleta, Tulum.
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