6.0 · Pleasant1 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Pleasant locationGuests rate the location 6.8 out of 10, at Chichen Itza.
Unique Features and Amenities
Experience personalized decor in each guestroom along with fully equipped kitchenettes for a cozy stay. Enjoy a restful sleep on a Select Comfort bed with premium down comforters. Stay entertained with a 36-inch Smart TV and stay connected with complimentary wireless internet access.
Convenient Location
With a prime location in Downtown Cancun, BedAway places you just minutes away from popular attractions like Séptimo Día Adventist Church, Mercado 23, and Gran Puerto Pier. Explore the city easily with the Ultramar Ferry Puerto Juárez and Plaza Las Americas only a short drive away.
What this place offers
- Designated smoking area
- Street parking
- Wheelchair accessible
- Upper floors accessible by stairs only
Rooms
6.0
Pleasant
Rated 6.0 out of 10 by 1 guests who stayed here.
- Cleanliness4.8
- Service7.8
- Location6.8
- Rooms5.8
- Amenities5.8
- Value5.8
- Food & drink5.8
Guests mention
La atención de parte del propietario
YoanyLa atención de parte del propietario
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Chichen Itza, Cancún, Mexico
Guests rate the location 6.8 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
Show more
No pets
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Smoking. Smoking permitted
Guest type. Essential workers only - NO
Accessibility. No elevators
Children and extra bed policy. Children welcome
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. No pets or service animals
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about BedAway
What time is check-in and check-out at BedAway?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does BedAway allow pets?
No — the property states that pets are not allowed.
Is there parking at BedAway?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does BedAway have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book BedAway?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is BedAway?
Chichen Itza, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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