Guests rate it highest for service, location and cleanliness.
8.842ReviewsRooftop Pool and Garden Views Enjoy a relaxing dip in our rooftop pool while taking in the stunning views of our garden.
Modern Amenities Unwind in our air-conditioned units equipped with a flat-screen TV, kitchen, and private bathroom with free toiletries.
Fitness and Wellness Stay active with yoga and fitness classes offered on-site, or simply relax in our garden oasis.
To experience luxury and tranquility in Tulum, book your stay at Bacab Tulum today!
8.8
Rated 8.8 out of 10 by 42 guests who stayed here.
Quiet , quaint, clean , spacious room with a small kitchen. A few minutes walk away for lots of bars and restaurants.
Slight smell in the room from damp . I would think it’s because of the weather .
The hotel was beautiful. We loved the rooftop pool as well as the other public areas. Our room was very spacious and had a private pool and a stocked kitchenette. The staff was kind enough to leave a birthday amenity for…
L’emplacement de l’établissement avec un accès direct à la lagune grâce au ponton. La vue depuis la piscine est exceptionnelle.
Le personnel est au petit soin et assure un service du matin au soir pour votre confort.
Les…
Pool stunning. Convenient location
Value for money
No gym for that price
Room dark ish
Die Lage in la veleta war top.
Das Personal, insbesondere die gute und schnelle Kommunikation mit Paula, war prima und unkompliziert.
Die Zimmer sind sehr schön eingerichtet.
Der rooftop Pool war mega!
Die Ausstattung…
The staff was WONDERFUL and accommodating and the facilities were more beautiful in person than even in the photos. Typically I have a healthy skepticism about glamorous hotel photos, but this place lived up to every bit…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Calle 12 Sur 295, Tulum, Mexico
Guests rate the location 8.8 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Calle 12 Sur 295, Tulum.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.