- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Experience the paradise that is Azucar Hotel Tulum, where luxury meets relaxation in the heart of Tulum.
Unwind in Style Indulge in rejuvenating treatments at our full-service spa, offering massages designed to melt away your stress. Enjoy refreshing dips in one of our two outdoor swimming pools or take a leisurely stroll on our private beach.
Culinary Delights Savor culinary excellence at our on-site restaurant, or grab a quick snack at our cozy coffee shop/café. Don’t miss out on unwinding with your favorite drink at the vibrant bar/lounge.
Comfort with Elegance Retreat to one of our 24 elegantly furnished air-conditioned rooms, complete with private balconies, down comforters, and designer toiletries for an unforgettable stay. Stay connected with complimentary Wi-Fi throughout the property.
What this place offers
- Full-service spa
- Free beach cabanas
- Nature reserve
- Front entrance ramp
- Proposal/romance packages available
- Free beach club on site
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
Rooms
Where you’ll be
Tulum, Mexico
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
Noise policy. Noise-free rooms not guaranteed
General. Professional property host/manager
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Azucar Hotel Tulum
What time is check-in and check-out at Azucar Hotel Tulum?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Azucar Hotel Tulum allow pets?
No — the property states that pets are not allowed.
Is there parking at Azucar Hotel Tulum?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Azucar Hotel Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Azucar Hotel Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Azucar Hotel Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Azucar Hotel Tulum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Azucar Hotel Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Azucar Hotel Tulum?
Tulum.
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