8.0 · Very good1 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Experience paradise at ARKA TULUM, where luxury meets the heart of Tulum!
Individually Decorated Rooms Relax in one of our 11 unique guest rooms, each featuring private pools and balconies or patios. Enjoy modern conveniences like complimentary Wi-Fi, ensuring you stay connected during your tropical getaway.
Onsite Dining & Breakfast Indulge in delightful meals at our restaurant, and start each day with a complimentary continental breakfast served fresh from 7:30 AM to 10:30 AM. Unwind with your favorite drink at our inviting bar/lounge—a perfect way to end your day.
Recreation & Relaxation Immerse yourself in relaxation with onsite massages or take a dip in the outdoor pool. With friendly concierge services available, your visits to nearby attractions will be seamless.
What this place offers
- Free breakfast
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Continental breakfast
- Concierge service
- Wheelchair accessible
- Outdoor furniture
Rooms
8.0
Very good
Rated 8.0 out of 10 by 1 guests who stayed here.
- Cleanliness8.3
- Service8.3
- Location7.8
- Rooms7.8
- Amenities7.8
- Value7.8
- Food & drink7.8
Guests mention
Excellent serviceCleanliness
VictorExelente trato limpieza amavilidad de todo el personal100 de 100
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Tulum, Mexico
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about ARKA TULUM
What time is check-in and check-out at ARKA TULUM?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does ARKA TULUM allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at ARKA TULUM?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at ARKA TULUM?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does ARKA TULUM have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does ARKA TULUM have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at ARKA TULUM?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book ARKA TULUM?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is ARKA TULUM?
Tulum.
Other places we book in Tulum
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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