Aluna Resort Tulum
Hotel, 5-starPolígono 04, Frac 05, Lt 04, SN, Tulum, MexicoShow on map
Top rated
Guests rate it highest for amenities, service and rooms.
9.0416Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.6 out of 10, at Polígono 04, Frac 05, Lt 04, SN.
- Free parkingThe property states parking on site is free for guests.
Luxurious Stay at Kimpton - Aluna Tulum
Nestled just 3.1 km from Tulum Archeological Site, Kimpton - Aluna Tulum offers a lavish retreat in Tulum.
Unwind by the Pool or Explore on Wheels
Indulge in the outdoor swimming pool, access beach clubs at sister properties, or explore the area on rented bikes.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 416 guests who stayed here.
- Cleanliness8.6
- Service9.6
- Location8.6
- Rooms9.0
- Amenities9.6
- Value9.0
- Food & drink8.1
Guests mention
Spacious roomsFriendly staffGood amenitiesClean facilities
AleixSpainEns van fer un upgrade a un allotjament millor (a Distrito Panamera Tulum) ja que feien tasques de manteniment a l'Aluna ii vam estar molt agust, ens va encantar.
Molt bona atenció del personal, especialment de l'Angeles…
MichelleAustraliaLovely hotel but very expensive for what we got
We were moved to their sister hotel the week prior to our arrival. Not our choice. We stayed at the Distrito Panamera. The property is beautiful and staff helpful.
The rooms are tidy with no TV, fridge, wardrobe or…
BobUnited StatesComfy
Luis, the bell boy was very helpful
BradleyUnited KingdomRooms were nice and clean and the free drinks in the evening is a lovely touch
Rooftop bar and restaurant was never open and looked like it hadn’t been for a while so the photos advertising the property are not accurate.…
LozinguezFranceBien
Calme et confort
Personnel pas super aimable
Dror KatzmanIsraelEvery thing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Polígono 04, Frac 05, Lt 04, SN, Tulum, Mexico
Guests rate the location 8.6 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Aluna Resort Tulum
What time is check-in and check-out at Aluna Resort Tulum?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Aluna Resort Tulum allow pets?
No — the property states that pets are not allowed.
Is there parking at Aluna Resort Tulum?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Aluna Resort Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Aluna Resort Tulum?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Aluna Resort Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Aluna Resort Tulum?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Aluna Resort Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Aluna Resort Tulum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Aluna Resort Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Aluna Resort Tulum?
Polígono 04, Frac 05, Lt 04, SN, Tulum.
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