Top rated
Guests rate it highest for service, cleanliness and location.
9.2217Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Superb locationGuests rate the location 9.3 out of 10.
Luxurious Accommodation with Premium Amenities
Outdoor Swimming Pool and Fitness Centre Aloft Tulum offers a refreshing outdoor swimming pool for guests to relax and unwind, along with a well-equipped fitness centre to stay active during their stay.
Diverse Dining Options and Recreational Activities Indulge in a culinary journey at the hotel's restaurant serving Mediterranean, Mexican, and Seafood cuisine. Guests with dietary preferences can also enjoy vegetarian, dairy-free, and gluten-free options. Additionally, guests can engage in fun activities like playing billiards or utilizing the business centre.
Convenient Location and Exceptional Service Located near Tulum's key attractions, Aloft Tulum provides easy access to Tulum Archeological Site and Tulum Bus Station. With a 24-hour front desk and tour organizing services, guests can expect exceptional service throughout their stay.
What this place offers
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 217 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location9.3
- Rooms8.8
- Amenities8.8
- Value8.3
- Food & drink8.8
Guests mention
Great staffExcellent laundry facilityAwesome rooftop
FilipeUnited StatesA decent place to just sleep but not worth the price point. Can find much better places close by
Location wasnt bad. Middle of everything.
Wasnt worth the price. Roof top was fairly small so not much activity up there. Lounge was empty pretty much all the time. & Room service never restocked towels after cleaning…
CristinaUnited StatesAlojamiento bueno pero precio-calidad no llega a ser lo deseado
El personal es amable y estuvieron atentos a cambiarnos de habitación cuando lo solicitamos (la habitación en donde estuvimos la primera noche daba directamente a un pasillo del hotel con 0 privacidad). La ubicación es…
Jose MiguelChileUna buena estancia
Amplio, limpio e iluminado, el baño me encantó.
No me gustó mucho del hotel el desayuno que habían pocas opciones para escoger.
SophieMexicoNice place
Well situated, stylish, nice staff
The smell of humidity in the 4th floor and the bedroom
JansbyNOBad WiFi, indifferent staff, faulty key cards
Not a lot I liked. Downtown Tulum, too quiet at night. I booked Aloft as reviews said various restaurants. A lie. Just rooftop bar with limited menu. With loud music (that reaggeton…)
Wifi non existent, staff could do…
Jean BaptisteFranceGrande chambre
L’odeur a l’entré. Le prix du parking.
Le bruit de la Clim du couloirs.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Tulum, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
Show more
Pets allowed on request; charges may apply
Non-smoking rooms available
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive smart lock details.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Gap period enforced between guest stays - 48 hours
General. Cashless transactions are available
Guest type. Essential workers only - NO
Pets. Pets allowed
Covid. Property does not offer onsite COVID-19 testing
Guest type. LGBTQ friendly
Pets. Pet max weight (per pet) in lb is 40
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Health & Safety. Property does not require health documentation at check-in
Pets. Service animals are allowed
Pets. Pet max weight (per pet) in kg is 18
Sustainability Certifications. Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Aloft Tulum
What time is check-in and check-out at Aloft Tulum?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Aloft Tulum allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Aloft Tulum?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Aloft Tulum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Aloft Tulum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Aloft Tulum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Aloft Tulum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Aloft Tulum?
Tulum.
Other places we book in Tulum
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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