Vivo Stay

Hotel, 2-starJalan Surabaya No. 2-4, Medan, 20212, Medan, IndonesiaShow on map

You won’t be charged yet

8.0 · Very good19 reviews

Check-in from 12:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Breakfast availableIncluded on some rates — the board is shown on each room.

Convenient Amenities Enjoy complimentary wireless internet access and tour/ticket assistance. Don't miss the complimentary area shuttle to explore nearby attractions.

Dining and Drinks Satisfy your cravings at the hotel's coffee shop/cafe or unwind with a drink at the bar/lounge. Indulge in daily cooked-to-order breakfasts for a fee.

Comfort and Accessibility Feel at home in one of the 18 air-conditioned rooms with LED TVs and free Wi-Fi. Benefit from amenities like complimentary toiletries, a 24-hour front desk, and daily housekeeping.

Immerse yourself in the heart of Medan at Vivo Stay, steps away from Medan Mall and Tjong A Fie's Mansion. Book now for a centrally located and comfortable stay.

What this place offers

Breakfast available (surcharge)
Safe-deposit box at front desk
Tours/ticket assistance
Free area shuttle
Airport transportation - pickup (surcharge)
Garage
Accessible shuttle
No accessible shuttle
Accessible airport shuttle
No accessible airport shuttle

Rooms

8.0

Very good

Rated 8.0 out of 10 by 19 guests who stayed here.

Siew Lah
June 2019
No way to find such a low rate hostel. Worth it !
A budgeted hostel. Room is spacious and the condition toilet is acceptable with the paid rate. Location not bad. May think of come back it.
Mariyama
March 2019
建設途中
まだ建設途中でエレベーターがなく、3階までの登り降りが大変でした。部屋の鍵の調子が悪く、閉じ込められて困った。施設は新しく清潔で良かった。
Verified traveler
September 2018
Basic and affordable hotel in city centre
Hotel is in good location near to Medan mall. Very basic but affordable. There is no lift and our room was on level 5! Fortunately we didn’t have much luggage. Staff was helpful
Julien
August 2018
Chambre sympa le reste neutre.
Personnel de l'accueil ne parlant pas anglais ce n'était pas simple surtout que ma réservation n'était pas à la bonne date et que cela à dû être changé (ma faute). Le lit est très confortable, le reste est normal, la…
Verified traveler
August 2018
Los baños estaban realmente sucios, como si no los hubieran lavado, es verdad que el precio era bajo. Pero se espera un mínimo de higiene...
Nin
May 2018
Basic stay with great staff
The stay was basic. The room’s clean and well-prepared. The staff are very friendly and helpful. My complaints are: the AC is not working very well hence we felt uncomfortable in the room in most times; not enough…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

Jalan Surabaya No. 2-4, Medan, 20212, Medan, Indonesia

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:00 PM until anytime

Check-out by 12:00 PM

No children

No pets

Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

Accessibility. No elevators

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Guests can catch a ride to nearby destinations on the complimentary area shuttle. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Vivo Stay

What time is check-in and check-out at Vivo Stay?

Check-in is from 12:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Vivo Stay allow pets?

No — the property states that pets are not allowed.

Is breakfast included at Vivo Stay?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Vivo Stay have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Vivo Stay have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Vivo Stay?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Vivo Stay?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Vivo Stay?

Jalan Surabaya No. 2-4, Medan, 20212, Medan.

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