Hotel, 5-starJalan Putri Hijau No. 10, Medan, IndonesiaShow on map
Guests rate it highest for food, service and location.
8.9933ReviewsLuxurious Accommodation with Top-Notch Amenities
Spa Retreat and Culinary Delights
Convenient Central Location
Experience the epitome of luxury at JW Marriott Hotel Medan. Indulge in spacious guestrooms with premium amenities, relax by the outdoor infinity pool or pamper yourself at the Balinese-style spa. Enjoy a culinary journey at the various dining options, from international buffets to Cantonese cuisine. Located in downtown Medan, with easy access to shopping and transportation, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay at JW Marriott Hotel Medan.
8.9
Rated 8.9 out of 10 by 933 guests who stayed here.
The staff was kind and helpful, the breakfast was pretty good and the overall design of the hotel was nice.
The rooms are spacious but feel a bit old. For the price i would expect it to be a bit nicer. There are newer…
Sehr nettes Personal, helfen bei vielen Themen und beraten gerne auch wenn man etwas außerhalb muss, arrangieren die alles für einen und informieren sehr gut.
Ist sehr zentral, Riesen Mall neben dran und auch viele…
De mensen de werkers schoon omgeving de massage alles was perfect geregeld
Nvt
The staff are very good.. the housekeeping staff is helping a lot.. teffy and Reza are Great working
Staff. Nice and good. Helping a lot...
Tq to them.... 5 star
The play room need to upgrade...
The location is excellent and the service is exceptional.
Nothing.
Amazing rooms and hotel
Buffet restaurant is not worth it. Breakfast could be improved
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Jalan Putri Hijau No. 10, Medan, Indonesia
Guests rate the location 9.2 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Paid parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Jalan Putri Hijau No. 10, Medan.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.