6.7 · Pleasant7 reviews
- Check-in from 11:00 AMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at KK 23 Avenue.
Luxurious Accommodation Indulge in air-conditioned rooms with high-end amenities like a hot tub, bathrobes, and streaming services.
Scenic Surroundings Enjoy picturesque garden views from the sun terrace and relax by the outdoor fireplace at UMUGANO House Inn - Villa.
Convenient Facilities Benefit from free WiFi, a 24-hour front desk, and a shared kitchen, along with a restaurant and a snack bar on-site.
Book now to experience luxury and comfort at UMUGANO House Inn - Villa amidst the beauty of Kigali.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
Rooms
6.7
Pleasant
Rated 6.7 out of 10 by 7 guests who stayed here.
- Cleanliness5.0
- Service8.5
- Location8.5
- Rooms5.0
- Amenities6.7
- Value6.6
- Food & drink6.7
Guests mention
Welcoming staffBeautiful and quiet villa
Zibusiso FikileZWI liked the neighborhood.
I didn't like the place and the property manager. The pictures he displayed on Booking.com were totally different from the room he gave me.
StanleyRWIt was a great exper and the staffs were superb
Was clean with friendly staffs
The entrance at first
A guestFranceThe staff was very welcoming and the villa was very beautiful, very quiet and relaxing. I had a great time and highly recommend it.
KelvinTZThe villa provides a value for money experience and would definitely recommend it to others.
The apartment is of excellent quality, the experience of my stay was amazing, considering the service I received from the staffs. The peacefulness and calmness of the place, the quality of the rooms which allowed me to…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated March 2026.
Where you’ll be
KK 23 Avenue, Kigali
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 11:00 AM until 12:00 AM
Check-out by 11:00 AM
No children
Show more
No pets
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about UMUGANO House Inn
What time is check-in and check-out at UMUGANO House Inn?
Check-in is from 11:00 AM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does UMUGANO House Inn allow pets?
No — the property states that pets are not allowed.
Is there parking at UMUGANO House Inn?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does UMUGANO House Inn have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at UMUGANO House Inn?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does UMUGANO House Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at UMUGANO House Inn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book UMUGANO House Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is UMUGANO House Inn?
KK 23 Avenue, Kigali.
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