Four Points by Sheraton Kigali
Hotel, 5-starKN3 Avenue, Nyarugenge District, KigaliShow on map
Top rated
Guests rate it highest for location, service and amenities.
9.4605Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at KN3 Avenue, Nyarugenge District.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation: Experience 5-star comfort at Four Points by Sheraton Kigali, offering air-conditioned rooms with free WiFi and stunning mountain views.
Relaxation and Fitness: Unwind by the outdoor swimming pool or stay active at the fitness centre during your stay.
Convenience and Service: Enjoy the convenience of free private parking, a restaurant on-site, and services like room service, currency exchange, and a 24-hour front desk.
Book now for an unforgettable stay at Four Points by Sheraton Kigali, where luxury meets convenience and exceptional service awaits.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 605 guests who stayed here.
- Cleanliness9.0
- Service10.0
- Location10.0
- Rooms8.8
- Amenities9.4
- Value9.2
- Food & drink9.0
Guests mention
Friendly staffExcellent location
ShayoTZExcellent hospitality and cleanness
Hospitality
Nothing
NadjiaTDUn endroit très convivial
Le personnel et la propreté
Le petit déjeuner n’est pas trop top peut être parce que je suis trop exigeante en alimentation
EmmanuekTZvery comfortable place to stay
The high end hotel suitable for a travelling professional
Nothin I didn't like
HardeepCanadaVery nice and updated hotel. Super clean, good food, and friendly staff.
Only negative was food at restaurants was slow to come out.
OlugbengaSouth AfricaAwesome
Good
Nil
LebogangSouth AfricaThe hotel is as advertised…amazing!
The property was exceptionally clean, each and everyone of the staff was friendly and the food was amazing.
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
KN3 Avenue, Nyarugenge District, Kigali
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Four Points by Sheraton Kigali
What time is check-in and check-out at Four Points by Sheraton Kigali?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Four Points by Sheraton Kigali allow pets?
No — the property states that pets are not allowed.
Is there parking at Four Points by Sheraton Kigali?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Four Points by Sheraton Kigali have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Four Points by Sheraton Kigali have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Four Points by Sheraton Kigali?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Four Points by Sheraton Kigali?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Four Points by Sheraton Kigali?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Four Points by Sheraton Kigali?
KN3 Avenue, Nyarugenge District, Kigali.
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