The Westin Richmond
Hotel, 4-star6631 West Broad Street, Richmond, VA, United StatesShow on map
Fabulous
Guests rate it highest for location, food and service.
8.8320Reviews- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 6631 West Broad Street.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Indulge in the indoor pool, hot tub, and 24-hour room service at The Westin Richmond. Stay active at the gym or relax at the Small Batch Local Kitchen for delicious American cuisine and evening cocktails.
Convenience and Comfort Enjoy modern conveniences like WiFi, flat-screen cable TV, and ironing facilities in every room. The 24-hour front desk and tour desk ensure a seamless stay for all guests.
Prime Location Located near major corporations like Genworth Financial and the University of Richmond, this hotel is ideal for business travelers and tourists alike. Book your stay now for a perfect blend of comfort and convenience at The Westin Richmond.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 320 guests who stayed here.
- Cleanliness8.3
- Service9.2
- Location9.3
- Rooms8.2
- Amenities8.8
- Value8.7
- Food & drink9.3
Guests mention
Helpful staffGood locationQuality food
PatrickUnited StatesWe usually stay her when we’re in Richmond
Room was clean and comfortable
N/A
JacQuanUnited StatesI would absolutely stay here again!
The staff are all incredibly friendly and very helpful. They upgraded me and my guest for my birthday and went above and beyond to ensure I had an excellent time. The room was spotless and the beds are so comfortable.…
BrianUnited StatesRoom Service was exceptional, one of the best experiences ever. Both the quality of food and service was amazing.
denisesO4260HTUnfair Experience in the Marriott Club
We have had a wonderful experience, so far, except for when we went to the Club on the 7th floor. The attendant, Ms. Barbara, looked at us. The three of us asked for wine. She kept repeating the same verbiage several…
EbonyUnited StatesThe property was good.
jaimesO8904FEBad attitude front desk
Great location great customer service at the restaurant but main check in counter customer service horrible since check in, the lady in the counter look like she wasn’t happy at all very rough attitude. The 3rd night was…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
6631 West Broad Street, Richmond, VA, United States
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. WiFi is available in the Lobby Level and Restaurant/Bar. Free Basic WiFi is available in guest rooms. Premium WiFi is available for $10 for 24 hours. Pet Policy Details: Please note that pets are allowed in certain rooms only. Only dogs under 40 pounds are allowed on the property. Guests must sign a liability waiver for damages and/or cleaning. Guests are responsible for the conduct of their pets while on property premises and must comply with hotel policies for noise abatement, unattended pets, leash requirements and pet-free zones. Service animals providing assistance to individuals with disability are not subject to the policies and restrictions that apply to other pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Westin Richmond
What time is check-in and check-out at The Westin Richmond?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Westin Richmond allow pets?
No — the property states that pets are not allowed.
Is there parking at The Westin Richmond?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Westin Richmond have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Westin Richmond?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Westin Richmond have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Westin Richmond?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Westin Richmond have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Westin Richmond?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Westin Richmond?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Westin Richmond?
6631 West Broad Street, Richmond, VA.
Other places we book in Richmond
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