Moxy Richmond Downtown
Hotel, 3-star501 East Franklin Street, Richmond, VA, United StatesShow on map
Very good
Guests rate it highest for service, location and amenities.
8.5456Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at 501 East Franklin Street.
- Parking on siteAvailable at a charge the property sets.
Modern Accommodations Moxy Richmond Downtown offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for all guests.
Convenient Location Situated just 600 meters from Greater Richmond Convention Centre, our hotel is close to key landmarks like Supreme Court of Virginia and Library of Virginia. With Richmond City Hall nearby, guests can easily explore the city's attractions.
Multilingual Support and Nearby Attractions Our reception staff speaks English and Spanish, ready to assist you with any inquiries. Explore popular nearby sites such as Museum of Confederacy and Virginia Commonwealth University School of the Arts. Don't miss out on a visit to Carpenter Center for the Performing Arts during your stay at Moxy Richmond Downtown.
What this place offers
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Bar
- Valet parking
- Private parking
- Accessible parking
- Parking garage
- Laundry washed per local authority guidelines
Rooms
8.5
Very good
Rated 8.5 out of 10 by 456 guests who stayed here.
- Cleanliness8.3
- Service9.3
- Location8.8
- Rooms7.3
- Amenities8.8
- Value7.8
- Food & drink8.8
Guests mention
Friendly StaffComfortable Atmosphere
StephenUnited StatesVery nice
Near concert to walk to
Got the small dorm room
SteveUnited StatesWon't be back.
It was close to the river. They have a cool music room. The air conditioner worked. Nice concept if it were a little nice place to stay.
It wasn't as nice as I expected, especially for the price. Didn't have a night…
KristinUnited StatesThe property itself was such a fun vibe and clean! It has great spaces, whether you want to play games and share a cockt
The property itself was such a fun vibe and clean! It has great spaces, whether you want to play games and share a cocktail with others to relaxing by the fireplace, they have it all. The staff is so welcoming and kind…
HammadUnited StatesGood room. Terrible check in experience.
room was very clean and had everything i needed
they were not very hospitable. front desk staff when i arrived was very snarky. i was promised by the hotel that i could be accommodated with a 2 pm check-in. when i…
KaraUnited StatesFancy, different, close to concert
Mini fridge didn’t work, pay for all food
ToddUnited StatesThey have rad decor and a cool little bar. Our room had a chalk board. That was badass!!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
501 East Franklin Street, Richmond, VA, United States
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Moxy Richmond Downtown
What time is check-in and check-out at Moxy Richmond Downtown?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Moxy Richmond Downtown allow pets?
No — the property states that pets are not allowed.
Is there parking at Moxy Richmond Downtown?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Moxy Richmond Downtown have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Moxy Richmond Downtown?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Moxy Richmond Downtown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Moxy Richmond Downtown?
501 East Franklin Street, Richmond, VA.
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