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Richmond, VA

Places to stay/Richmond, VA

The Jefferson Hotel

Hotel, 5-star101 West Franklin Street, Richmond, Virginia, 23220, Richmond, VA, United StatesShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

9.8243Reviews
  • Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
  • Exceptional locationGuests rate the location 10.0 out of 10, at 101 West Franklin Street, Richmond, Virginia, 23220.
  • Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Accommodations and Amenities

Unwind with massages and facials at the indoor pool or fitness center. Enjoy complimentary Wi-Fi, concierge services, and onsite dining at Lemaire Restaurant.

Business and Event Facilities

Take advantage of the 24-hour business center, conference space, and train station pick-up service. With 19 meeting rooms and prime location near Richmond's business district, the hotel is perfect for events.

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Conference space
  • Breakfast available (surcharge)
  • Multilingual staff
  • Porter/bellhop
  • Express check-out

Rooms

9.8

Exceptional

Rated 9.8 out of 10 by 243 guests who stayed here.

  • Cleanliness9.6
  • Service10.0
  • Location10.0
  • Rooms10.0
  • Amenities9.6
  • Value9.6
  • Food & drink9.6

Guests mention

Exceptional serviceBeautiful settingsLuxurious accommodations
  • clairemC5031KQCHARLOTTESVILLE, VIRGINIA

    ·February 2026

    A wonderful historic hotel

    This historic hotel was built in 1895 by Lewis Ginter, who also developed the wonderful Lewis Ginter Botanical gardens in town. The rotunda in the entryway is stunning, with beautiful stained glass windows. I booked…

  • TammyM4311ATLANTA, GEORGIA

    ·January 2026

    Fantastic Christmas Vacation

    Our family took a Christmas trip to the Jefferson Hotel in Richmond, Virginia, known for its beautiful architecture and rich history.

    Upon arrival, we were amazed by the stunning lobby, with its chandeliers, garlands,…

  • NftabHAVERFORD, PENNSYLVANIA

    ·December 2025

    Beautiful Hotel but needs to upgrade bathrooms

    Beautiful hotel with spacious rooms. My husband loves a bath so we upgraded for a room with a large tub. The tub did not have hot water (valve was broken). The sinks did not have cold water and the shower only had…

  • kn4himYORKTOWN, VIRGINIA

    ·December 2025

    Wonderful Afternoon Tea

    We have been going to the Holiday Tea at The Jefferson Hotel for over 5 years and this year stole the show. Sierra took great care of us, the hotel was beautifully decorated, and the food was delicious. We enjoyed the…

  • gloriatI6734ZB

    ·December 2025

    Christmas Afyernoon tea is disappointing ang hugely overpriced for waht you get and the quality of food.

    I've waited a few years to get reservations for The Jefferson Hotel Christmas Afternoon tea. The experience was average at best. The food was awful. The scone was a dried up mini scone that came with jam but no clotted…

  • 723gittesCHARLESTON, SOUTH CAROLINA

    ·December 2025

    Beautiful and Spacious Room

    Wonderful stay at this beautiful hotel with old world charm. Excellent service from the moment we arrived. Our room was very large and well-appointed as was the bathroom. We thoroughly enjoyed our stay at this hotel.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

101 West Franklin Street, Richmond, Virginia, 23220, Richmond, VA, United States

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM until anytime

Check-out by 12:00 PM

No children

Show more

Pets allowed on request; charges may apply

No smoking anywhere on the property

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Pets. Service animals are exempt from fees/restrictions

Check-in & Check-out. Contactless check-out is available

Transportation. Car recommended

Pets. Pets allowed

Guest type. LGBTQ friendly

General. Professional property host/manager

Pets. Only dogs are allowed

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Show more

Pool access available from 6:00 AM to 10:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. A car is recommended for transportation to and from this property. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

What we’d check for you here

  • How many rooms they will hold at once, for how long, and on what terms.
  • That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
  • That the desk is staffed when you land, and that the room is held past cut-off.
  • Whether there is room for a pickup, a trailer or a van, not just a car.
  • Whether breakfast is in the rate or added at checkout, and what time it runs.
  • Whether the rate moves for your dates, and what it includes.
  • What the property actually charges at the desk on top of the rate.

Questions about The Jefferson Hotel

What time is check-in and check-out at The Jefferson Hotel?

Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does The Jefferson Hotel allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at The Jefferson Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does The Jefferson Hotel have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at The Jefferson Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does The Jefferson Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at The Jefferson Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does The Jefferson Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at The Jefferson Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book The Jefferson Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is The Jefferson Hotel?

101 West Franklin Street, Richmond, Virginia, 23220, Richmond, VA.

Other places we book in Richmond

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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