6.0 · Pleasant
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Welcome to The Serene House, your perfect getaway near the enchanting West Lake in Hangzhou!
Comfortable Accommodations Our hotel features 46 beautifully appointed, air-conditioned guestrooms designed to provide you with the ultimate comfort. Rest easy with complimentary Wi-Fi, spacious sitting areas, and daily housekeeping to ensure your stay is stress-free.
Culinary Delights Indulge in a delicious start to your day with our complimentary cooked-to-order breakfast, served daily from 7:30 AM to 9:30 AM. Enjoy delightful meals at our on-site restaurant or unwind with a drink at our bar/lounge while soaking in the atmosphere.
Convenience at Your Fingertips With concierge services, a 24-hour front desk, and a communal living room, we cater to your every need. Whether it’s exploring the nearby China National Tea Museum or simply relaxing, The Serene House has everything you'll desire.
What this place offers
- Free breakfast
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Wheelchair accessible
- Free breakfast
- Smoke-free property
- Free cooked-to-order breakfast
- Accessible shuttle
Rooms
Where you’ll be
Hangzhou, China
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
Pets. Pets not allowed
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Serene House
What time is check-in and check-out at The Serene House?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Serene House allow pets?
No — the property states that pets are not allowed.
Is breakfast included at The Serene House?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Serene House have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Serene House have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Serene House?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Serene House?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Serene House?
Hangzhou.
Guest review categories are not on this page yet — the supplier gives an overall score but no breakdown for this property, and we would rather show nothing than invent the bars. Call (888) 789-8585 and we’ll read you what the property says.
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