9.0 · Superb8 reviews
- Check-in from 4:00 PMCheck-out by 10:00 AM.
- Superb locationGuests rate the location 9.2 out of 10, at 5090 Hokujo.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Relaxing Hot Springs and Recreational Activities Unwind after a day of skiing by indulging in the hot springs or exploring the area with bicycles available for rent.
Dining Options and Bar/Lounge Experience culinary delights at The Grill restaurant, grab a coffee at the cafe, or enjoy your favorite drink at the bar/lounge. Room service is also available during limited hours.
Convenient Amenities and Stylish Accommodations Benefit from complimentary Wi-Fi, concierge services, and ski storage. The individually decorated guestrooms offer modern amenities like LCD TVs, refrigerators, and free toiletries.
Indulge in a seamless ski vacation experience at The Happo and book your stay now for a memorable Hakuba getaway.
What this place offers
- Elevator
- Cross-country skiing nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Ski storage
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Snowmobiling nearby
Rooms
9.0
Superb
Rated 9.0 out of 10 by 8 guests who stayed here.
- Cleanliness9.1
- Service9.6
- Location9.2
- Rooms8.6
- Amenities8.6
- Value8.6
- Food & drink9.1
Guests mention
Great locationAmazing staff
gregoryEverything was perfect about this hotel. Great location, clean ,comfortable, spa, breakfast...
We had a rental car issue and the staff jump in and took care of everything, simply amazing.
KENTAゴンドラ駅に近く便利な場所
Emiko何度も長野の旅を経験してますが、白馬には初めて宿泊しました。
お部屋は広くて機能的で、概ね快適に過ごせました。冷蔵庫にはコーラと氷結のサービスもあり嬉しかったです。
洗面台が高いと口コミにありましたが、本当に高くて（私も子供も身長150センチ程）多少つま先立ちで使用しました。
お子さんが一緒だと抱え上げるのも大変そうなので、ステップがあるといいと思います。
洗面台前の可動式の全…
JennaAmazing staff was incredibly helpful the entire time! We could not have had such a great trip without them!
estefanoThe staff is the best
AdrienneProperty was clean and good was good.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
5090 Hokujo, Hakuba, Japan
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 10:00 PM
Check-out by 10:00 AM
No children
Show more
No pets
No smoking anywhere on the property
The front desk is open daily from 7:00 AM - 9:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. The front desk is staffed during limited hours. Guests are recommended to download the property's JustIn Mobile mobile app before check-in.
Pets. Pets not allowed
Guest type. Essential workers only - NO
General. Professional property host/manager
General. Unicode Support false
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Happo
What time is check-in and check-out at The Happo?
Check-in is from 4:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Happo allow pets?
No — the property states that pets are not allowed.
Is there parking at The Happo?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at The Happo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Happo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Happo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book The Happo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Happo?
5090 Hokujo, Hakuba.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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