Top rated
Guests rate it highest for location, service and food.
9.1686Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.3 out of 10, at Hokujo 5090.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation THE HAPPO by Hakuba Hotel Group, located in Hakuba, offers 5-star air-conditioned rooms with private bathrooms and free WiFi. Guests can enjoy the convenience of a restaurant, free private parking, and a bar on-site.
Relaxation and Recreation Indulge in the hotel's sauna and hot spring bath for ultimate relaxation. For outdoor enthusiasts, ski and bike equipment hire is available, with the Tsugaike Kogen Ski Area nearby for skiing adventures.
Convenient Services Benefit from the hotel's concierge service for a seamless stay. With Nagano Station and Zenkoji Temple within reach, and Matsumoto Airport a short distance away, THE HAPPO offers both luxury and convenience.
Book your stay at THE HAPPO by Hakuba Hotel Group for an unforgettable experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Heating
- Family rooms
- Lift / Elevator
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 686 guests who stayed here.
- Cleanliness9.1
- Service9.3
- Location9.3
- Rooms9.1
- Amenities8.9
- Value8.6
- Food & drink9.2
Guests mention
Friendly staffGreat locationClean and spacious rooms
SuhsinTW房間乾凈、整潔，有提供免費的洗衣及烘衣設備，前台工作人員親切、專業，可以幫忙解決房客的問題，接駁巴士對於無自駕的遊客助益良多。
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SuhsinTW親切及專業的櫃檯人員，可以幫忙解決交通的問題
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אנונימיIsraelClean, good location, nice people, not crowded, nice onsen, good breakfast and coffee. Large rooms.
There are some weird acoustic sounds in the rooms of some machine turning. Maybe a washing machine or something like…
chenhsuanTW員工友善 服務周到
JohnUnited KingdomNot worth the money
Good location and free transfers to restaurant in the area in the evening
Bathroom and as tiny even by Japanese standards. The only wash hand basin right next to the bed. We would never stay here again because of this.
ShuhuiTW簡潔乾淨、服務態度極佳，下次再機會還會再來住。
工作人員服務態度非常好，對於語言能力不好的旅客，也能不厭其言與和善的回覆與協助我們處理，感謝他們的幫忙❤️
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Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Hokujo 5090, Hakuba, Japan
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Happo by HHG
What time is check-in and check-out at The Happo by HHG?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Happo by HHG allow pets?
No — the property states that pets are not allowed.
Is there parking at The Happo by HHG?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Happo by HHG have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book The Happo by HHG?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Happo by HHG?
Hokujo 5090, Hakuba.
Other places we book in Hakuba
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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