The Firs
Holiday hom, 5-star85/2, Upper Lake Road,, Nuwara EliyaShow on map
Fabulous
Guests rate it highest for service, location and rooms.
8.8180Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 85/2, Upper Lake Road,.
- Free parkingThe property states parking on site is free for guests.
Lake Views and Convenient Location The Firs, overlooking Lake Gregory, offers serene views and is conveniently located near popular attractions like Horton Plains National Park and Hakgala Botanical Gardens.
Well-Appointed Rooms and Complimentary Services Guests at The Firs can enjoy comfortable rooms with free Wi-Fi, a DVD player, and a spa bathtub. Complimentary butler services and 24-hour room service add to the luxurious experience.
Dining Options and Leisure Facilities Indulge in a variety of cuisines at the in-house restaurant, including local Sri Lankan and continental meals. Additionally, guests can unwind at the barbeque facilities and make the most of the picturesque surroundings.
Experience comfort, convenience, and natural beauty at The Firs – book your stay now for a memorable getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 180 guests who stayed here.
- Cleanliness7.8
- Service9.3
- Location9.3
- Rooms8.8
- Amenities8.8
- Value8.8
- Food & drink8.8
Guests mention
Interesting historyBeautifully furnished roomsLovely gardenHelpful staff
ValérieFranceNous trouvons que le prix est trop élevé et que ça ne correspond pas au standing annoncé
Le personnel très professionnel ,très sympathique. l’hôtel a du charme , il est agréable.
Nous avons trouvé que la nourriture européenne au restaurant, n’était pas toujours très bon . Le poisson il me semble surgelé , et…
RolfGermanyViktorianische Atmosphäre
Sehr hilfsbereites Personal. Fast schon ironische viktorianische Einrichtung und Atmosphäre. Große, liebevoll eingerichtete Zimmer.
Das Essen war ok, aber nicht besonders. Lage: etwas abseits.
mordehaiIsraelIt felt like being in Europa in the middle of Sri Lanka. The team were great, the garden is so beautiful, the breakfast was good and the location was good. We loved it very much. Very recommended
We loved everything
JaneUnited KingdomInteresting history of the property with beautifully furnished rooms, lovely garden and helpful staff.
AshwinIndiaNice hospitality evrything was good food as well
Thanks to staff
ABDULLAHSaudi Arabiaغير راضي
المكان
كل شئ فيه سيئ للغاية لا يستحق خمس نجوم
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
85/2, Upper Lake Road,, Nuwara Eliya
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that guests are required to show a passport and same credit card used to guarantee the booking upon check-in. Please note that the credit cards may be pre-authorized by the hotel anytime after the booking. Please note that the payments at the property are to be made in USD. If you are making payment using another cardholder's credit card, please provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) 3) Copy of the cardholder’s passport or driver’s license Please note that the hotel may contact the cardholder for verification purposes. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the accommodations for drivers can be provided at the property.Guests can contact the property for more information..In the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Firs
What time is check-in and check-out at The Firs?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Firs allow pets?
No — the property states that pets are not allowed.
Is there parking at The Firs?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at The Firs?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Firs have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at The Firs?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Firs?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Firs?
85/2, Upper Lake Road,, Nuwara Eliya.
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