Hotel, 5-starThe Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara EliyaShow on map
Guests rate it highest for food, service and location.
8.9629ReviewsColonial-Style Luxury Stay Amidst Tea Plantations and Misty Mountains
At Heritance Tea Factory, immerse yourself in a colonial-style stay surrounded by lush tea plantations and captivating misty mountains. Indulge in discounted transfer facilities to witness the grandeur of the Kandy perahara just 2.5 hours away.
Luxurious Amenities and Activities
Unwind with a pampering spa treatment or embark on a tea-picking tour. Retreat to cozy guestrooms equipped with a mini bar, cable TV, and complimentary organic tea leaves. Rejuvenate in the en suite bathroom featuring a bathtub and a refreshing rain shower.
8.9
Rated 8.9 out of 10 by 629 guests who stayed here.
Lovely staff that go above and beyond to make your stay excellent. Very scenic and beautiful location. Comfortable rooms and lovely breakfast and dinner.
It’s a little far from town but a really lovely place.
Wunderschön gelegen und sehr aufwändig und liebevoll restauriert. Man spürt den alten Charm und wird entsprechend hervorragend umsorgt. Auch die Teaplucking Experience hat uns überraschend gut gefallen. Mit einer…
This is a very special place! Stunning architecture, excellent food and wine and lovely people. Thank you Jayanthi for the fantastic „tea tour“ and Muttusamy for your kind hospitality.
None
ロケーション、眺望、ホテル設備、部屋など総合的にとてもよかったです。バスタブ付きの角部屋にしましたが、茶畑を一望することもでき、夕日や朝日も見ることができ、とても良い思い出を作ることができました。
ホテルで紅茶を使ったディナーをいただきましたが、値段と味が合いませんでした。もう少し紅茶を全面に押し出したメニュー、味にした方が良いです。受付の従業員の方の対応がやや不愛想であり機械…
The building itself, being an old tea factory, was beutifully renovated. The staff welcome with tea was lovely. The grounds and gardens were lovely and the views of the tea plantation were stunning. Breakfast was good…
Spacious and comfortable room. Well kept garden. Tea Factory experience. Scenic location. Excellent and attentive service. Delicious food.
Food is priced too high. The use of recreational facilities such as the pool…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara Eliya
Guests rate the location 8.9 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Please present the same credit card used to guarantee your booking when checking in or making payment at the property. If you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival: (property may contact the cardholder for verification purposes) Authorization letter with cardholder's signature Copy of the cardholder's card (front and back of card with cardholder's signature) Copy of the cardholder’s passport or driver’s license Please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara Eliya.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.