9.0 · Superb4 reviews
- Check-in from 4:00 PMCheck-out by 10:00 AM.
- Superb locationGuests rate the location 9.0 out of 10, at Hokujo 3020-498.
- Free parkingThe property states parking on site is free for guests.
Luxurious Chalet in Hakuba:
THE CASTLE by Hakuba Hotel Group offers a sustainable chalet experience in Hakuba, boasting a garden, terrace, and shared kitchen. The spacious chalet features 8 bedrooms, 9 bathrooms, a flat-screen TV, fully equipped kitchen, and garden-view patio. Guests can enjoy billiards, table tennis, and bike hire, with an indoor play area available. The property also provides free WiFi, private parking, and facilities for disabled guests. Located near top ski resorts like Tsugaike Kogen and Happo-One, THE CASTLE is the perfect retreat for nature lovers and adventure seekers.
For a memorable stay in Hakuba, book your chalet at THE CASTLE by Hakuba Hotel Group now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Heating
- Terrace
- Family rooms
- Garden
- BBQ facilities
Rooms
9.0
Superb
Rated 9.0 out of 10 by 4 guests who stayed here.
- Cleanliness9.0
- Service9.0
- Location9.0
- Rooms9.0
- Amenities9.0
- Value9.0
- Food & drink9.0
Guests mention
Spacious for large groupsWell-equipped kitchen
Zesa TaniaSGBig house for groups more than 10! Love it!
massive house! we came as a group of 10 + 1 toddler, love the fully equipped kitchen and every room with ensuite toilet. it was superb for our group!
-
PaulSGAwesome house for multi-family holidays
Awesome house with eight large bedrooms, modern industrial kitchen, pool room and many spaces for people to come together to eat and drink.
Location is not close to any ski slopes and the Hakuba bus system is…
AbhineetJapanGreat when its not too hot..I request the hotel group to consider installing ACs, rest evrything is so classy and top no
Cleanliness, aesthetics
I was there was centralized AC or AC in bedrooms atleast..Nagano too gets hot in summer and with just fans it was difficult to sleep
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Hokujo 3020-498, Hakuba, Japan
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 10:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Castle by HHG
What time is check-in and check-out at The Castle by HHG?
Check-in is from 4:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Castle by HHG allow pets?
No — the property states that pets are not allowed.
Is there parking at The Castle by HHG?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at The Castle by HHG?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Castle by HHG have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Castle by HHG have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book The Castle by HHG?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Castle by HHG?
Hokujo 3020-498, Hakuba.
Other places we book in Hakuba
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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