The Boma Nairobi
Hotel, 5-starSouth C, Red Cross Road, Nairobi, KenyaShow on map
Very good
Guests rate it highest for location, food and amenities.
8.4115Reviews- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at South C, Red Cross Road.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa and Recreational Facilities Indulge in massages and body treatments at the spa, or unwind in the health club, outdoor pool, and sauna for a truly relaxing experience.
Dining and Entertainment Options Choose from international cuisine at Johari Restaurant, enjoy 24-hour room service, and savor drinks at the bar, poolside bar, or coffee shop/cafe.
Convenient Amenities and Services Benefit from complimentary Wi-Fi, concierge services, and gift shops. With limo service, a business center, and event facilities available, your stay is bound to be both leisurely and productive. Ready to experience luxury and convenience? Book your stay at The Boma Nairobi today!
What this place offers
- Elevator
- Fitness facilities
- Free airport transportation
- ATM/banking
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Health club
- Safe-deposit box at front desk
Rooms
8.4
Very good
Rated 8.4 out of 10 by 115 guests who stayed here.
- Cleanliness7.8
- Service8.3
- Location8.3
- Rooms8.3
- Amenities8.3
- Value7.7
- Food & drink8.3
Guests mention
Beautiful propertyClean spacious roomsGood dining optionsFriendly staff
JodiThis property is beautiful, but dont use Expedia to book. Even yhough I prepaid, when I arrived they said they didn't use Expedia anymore and I had no reservation. SInce it was 4 am I had to pay again to stay and…
MartinEverything was great
MartinEverything was great - clean spacious rooms, friendly staff, good dining options.
Verified travelerDisappointing
This hotel is owned by a charity and the management behave accordingly. Uninterested reception, outdated rooms; a distinctly underwhelming stay and on the face of it this hotel has declined more than a bit post COVID.
YOOLSUPCharged $ 100 through my credit card when checked in and not yet refunded.
DeepaliComfortable and spacious room. Perfect to relax and unwind after a week long safari.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated March 2026.
Where you’ll be
South C, Red Cross Road, Nairobi, Kenya
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 05:30 AM
Check-out by 10:00 AM
No children
Show more
No pets
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Boma Nairobi
What time is check-in and check-out at The Boma Nairobi?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Boma Nairobi allow pets?
No — the property states that pets are not allowed.
Is there parking at The Boma Nairobi?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does The Boma Nairobi have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Boma Nairobi?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Boma Nairobi have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Boma Nairobi?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Boma Nairobi have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Boma Nairobi?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Boma Nairobi?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Boma Nairobi?
South C, Red Cross Road, Nairobi.
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