JW Marriott Hotel Nairobi
Hotel, 5-starChiromo Lane, Westlands, Nairobi, KenyaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.5426Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at Chiromo Lane, Westlands.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations Experience unparalleled comfort in our air-conditioned rooms equipped with modern amenities and stunning city views.
Exceptional Dining Options Indulge in a variety of culinary delights at our on-site restaurant offering a range of international cuisines, including Indian specialties.
Premium Facilities Enjoy access to our year-round outdoor pool, fitness centre, sauna, and terrace to unwind and relax during your stay.
To book your stay at the JW Marriott Hotel Nairobi for a truly unforgettable experience, visit our website now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.5
Exceptional
Rated 9.5 out of 10 by 426 guests who stayed here.
- Cleanliness9.5
- Service9.9
- Location9.5
- Rooms9.9
- Amenities9.4
- Value8.4
- Food & drink9.5
Guests mention
Great serviceBeautiful designComfortable roomsExceptional facilities
ShabirUgandaIt’s 8/10
The elevator 😂😂😂
The sauna
CourtneeUnited KingdomOverall a good stay!
The staff at reception and the restaurants were welcoming and attentive. Our room was beautiful with lots of space. We tried most restaurants in the hotel, all were really good with great portion sizes. Pool and gym…
OkoliNigeriamodern finishes, very clean with professional and welcoming staff.
keithKenyaExceptional
JamieUnited KingdomGreat for my business trip
Extremely well kept hotel in the heart of Nairobi
It’s a little on the high end price wise also
SalehQAEverything you need is available and the staff are happy to help.
The place is beautiful and clean, the breakfast is excellent and varied, the staff were extremely polite and respectful, and the trainer, whose name I think is (Flifla), was excellent and very respectful. The stay was…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Chiromo Lane, Westlands, Nairobi, Kenya
Guests rate the location 9.5 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about JW Marriott Hotel Nairobi
What time is check-in and check-out at JW Marriott Hotel Nairobi?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does JW Marriott Hotel Nairobi allow pets?
No — the property states that pets are not allowed.
Is there parking at JW Marriott Hotel Nairobi?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does JW Marriott Hotel Nairobi have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at JW Marriott Hotel Nairobi?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does JW Marriott Hotel Nairobi have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at JW Marriott Hotel Nairobi?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does JW Marriott Hotel Nairobi have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at JW Marriott Hotel Nairobi?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book JW Marriott Hotel Nairobi?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is JW Marriott Hotel Nairobi?
Chiromo Lane, Westlands, Nairobi.
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