The Arista Hotel
Hotel, 4-starJl. Kapt. A. Rivai, Palembang, South Sumatra, 30129, Palembang, IndonesiaShow on map
8.6 · Fabulous20 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Luxury Spa and Recreational Amenities Indulge in rejuvenating massages at our full-service spa or unwind in the outdoor pool and sauna. Keep fit at the modern fitness center.
Gourmet Dining and Entertainment Savor delectable Indonesian cuisine at 1000 Rasa Coffee Shop and enjoy drinks at the stylish bar/lounge. Have meals delivered with 24-hour room service.
Comfortable Rooms and Prime Location Relax in one of our 142 air-conditioned rooms with free Wi-Fi and LED TVs. Experience convenience with our strategic location near top attractions.
Immerse yourself in luxury and comfort at The Arista Hotel. Book now for an unforgettable stay in Palembang's vibrant business district.
What this place offers
- Elevator
- Fitness facilities
- Conference space
- Safe-deposit box at front desk
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Tours/ticket assistance
- Wheelchair accessible parking
- Snack bar/deli
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 20 guests who stayed here.
MarcellisHeard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.
AnderyNice and very clean hotel
Very pleasant, very clean, I will definitely comeback in the future.
AndrewLOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!
Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by…
Jolando Wee Khongnice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Verified travelerLaundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department``…
MarcelinneThe best in palembang
Love it. Location,,staff, breakfast. Evert
Yyhinv
Love it.
Location, staff, breakfast. All perfect
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129, Palembang, Indonesia
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.
Pets. Pets not allowed
Covid. Guests must provide a negative COVID-19 test result
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
General. Guest accommodation is sealed after cleaning
Pets. Service animals not allowed
Covid. Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
Covid. Property follows sanitization practices of COVID-19 Guidelines (WHO)
General. Guests are provided with free hand sanitizer
Covid. Property follows sanitization practices of COVID-19 Guidelines (CDC)
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
Health & Safety. Guests must provide health documentation
General. Masks are available to guests
General. Individually-wrapped food options are available
Covid. Minimum age for negative COVID-19 test result requirement: 6
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
Covid. Property does not offer onsite COVID-19 testing
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Reservation might be required for some facilities onsite
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Covid. Negative COVID-19 test result must be of specific type(s): Antigen
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
General. Gap period enforced between guest stays - 24 hours
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Arista Hotel
What time is check-in and check-out at The Arista Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Arista Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Arista Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does The Arista Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Arista Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Arista Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Arista Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Arista Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Arista Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Arista Hotel?
Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129, Palembang.
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