The Excelton Hotel Palembang
Hotel, 5-starJl Demang Lebar Daun No.58, Palembang, IndonesiaShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.7105Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at Jl Demang Lebar Daun No.58.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation The Excelton Hotel in Palembang offers 5-star accommodation with impeccable services. Each guest room is equipped with modern amenities, including air conditioning, flat-screen TV, and a private bathroom. Selected rooms even feature a kitchen for added convenience.
Top-Notch Facilities Guests can enjoy a range of facilities during their stay, such as a fitness centre, indoor pool, and a restaurant serving delicious meals. The hotel also provides free WiFi throughout the property, ensuring guests stay connected at all times.
Convenient Location Located just a short distance from major stadiums and the airport, The Excelton Hotel is the perfect choice for both leisure and business travelers. With concierge services and a 24-hour front desk, guests can expect a seamless and enjoyable stay.
Experience luxury and comfort at The Excelton Hotel. Book your stay now for an unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 105 guests who stayed here.
- Cleanliness7.4
- Service9.4
- Location8.9
- Rooms8.9
- Amenities8.9
- Value8.9
- Food & drink8.4
Guests mention
Luxurious interiorComfortable bed
Abdul Hariel NasutionIndonesiaThe Property was Ok ..
Not a lot breakfast options ..
Everything was ok .. nothing I didn't like ..
Mohd RaziMalaysiaA 7/10 stay overall.
Local breakfast was fairly good. Western dishes need improvement.
I had the first dinner meal, ox tail soup with rice, This was a total failure. We had to change room, when the bathroom was leaking. It was all rectified…
Martuani SiregarIndonesiaThe variety of breakfast menu is fantastic.
Nothing
Farina SuryaIndonesiaThe food
The breakfast
Fahmi BAPENDAIndonesiaHotel yang sangat recomended utk giat apapun
Fasilitas dan keramahan staf nya. Prosedur yang cepat saat check in. Pemenuhan permintaan costumer yang responsif dan cepat serta makanan yang cukup bervariasi dan enak serta harga breakfast yang cukup terjangkau
Nyaris…
YurikaUnited StatesNot worth the money spent staying at Excelton if other hotels in the area can provide better service
The hotel was well equipped with swimming pool, gym, and complimentary breakfast, which we liked.
The greeter staff at the main entrance of the hotel were pleasant and helpful; however, one of the front desk staff was…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jl Demang Lebar Daun No.58, Palembang, Indonesia
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Excelton Hotel Palembang
What time is check-in and check-out at The Excelton Hotel Palembang?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Excelton Hotel Palembang allow pets?
No — the property states that pets are not allowed.
Is there parking at The Excelton Hotel Palembang?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Excelton Hotel Palembang have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Excelton Hotel Palembang?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Excelton Hotel Palembang have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Excelton Hotel Palembang?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Excelton Hotel Palembang have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Excelton Hotel Palembang?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Excelton Hotel Palembang?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Excelton Hotel Palembang?
Jl Demang Lebar Daun No.58, Palembang.
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