4.018 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Pleasant locationGuests rate the location 7.0 out of 10.
Experience a tranquil retreat at Rustic Hotel Isla Mujeres, where comfort meets convenience in the heart of paradise.
Spacious Accommodations Make yourself at home in one of our 15 beautifully appointed air-conditioned rooms, each featuring Smart televisions for your entertainment and complimentary Wi-Fi to keep you connected.
Prime Location Situated just a short stroll from the Isla Mujeres Ferry Terminal and North Beach, enjoy quick access to picturesque views and vibrant local attractions, all within a charming 0.4-mile radius.
Excellent Amenities Unwind in modern bathrooms equipped with refreshing showers, and take advantage of our friendly front desk staff available during limited hours for all your needs.
What this place offers
- Free WiFi
- Luggage storage
- Wheelchair accessible
- Front desk (limited hours)
- Smoke-free property
- Change of towels (on request)
Rooms
4.0
Guest rating
Rated 4.0 out of 10 by 18 guests who stayed here.
- Cleanliness3.0
- Service5.4
- Location7.0
- Rooms2.9
- Amenities3.0
- Value5.9
- Food & drink2.0
Guests mention
Friendly staffGreat location
SarahDo not stay here! We booked 3 nights here, 1st we arrived the door to our room was wide open, the room was not clean there was paint on the sheets, a pubic hair in the drawer, & the bathroom smelled of sewage as soon as…
TylerBathroom did not have a knob installed and I could not access the bathroom after I closed the door. Took 4 hours to gain access. It was a known issue before I checked in. Room was not very clean
MariaTV didn’t work, which was a bumper since we wanted to unwind after a long day of exploring. Room only had one night stand, and no table. Did have a closet, the vault didn’t work. Bathroom was really small. I am 5 foot 9…
José NeguibLa habitación es pequeña pero limpia y confortable.
La ubicación es lo mejor del hotel a 2 cuadras de la terminal de ultramar y cerca de playa norte
TracyThe front desk staff was courteous. When I arrived in the room there was no toilet paper. The beds only have thin sheets ( no blankets). I arrived on a Wednesday and my room wasn't cleaned until Sunday. I had requested…
JeanetteI enjoyed my time at the rustic hotel, its location was perfect just minutes from the ferry, a couple blocks to the beach and a couple blocks from the Main Street. Everything I needed during my time on the island was…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Isla Mujeres, Mexico
Guests rate the location 7.0 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
No smoking anywhere on the property
The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Accessibility. No elevators
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Rustic Hotel Isla Mujeres
What time is check-in and check-out at Rustic Hotel Isla Mujeres?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Rustic Hotel Isla Mujeres allow pets?
No — the property states that pets are not allowed.
Does Rustic Hotel Isla Mujeres have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Rustic Hotel Isla Mujeres have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Rustic Hotel Isla Mujeres?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Rustic Hotel Isla Mujeres?
Isla Mujeres.
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