Hotel Paradise Suites

Hotel, 4-starCarlos Lazo 14, Isla Mujeres, MexicoShow on map

You won’t be charged yet

Top rated

Guests rate it highest for location, service and rooms.

Check-in from 4:00 PMCheck-out by 11:00 AM.
Exceptional locationGuests rate the location 9.7 out of 10, at Carlos Lazo 14.
Free parkingThe property states parking on site is free for guests.

Luxurious Amenities Hotel Paradise Suites offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a beautiful garden. Guests can also relax in the shared lounge area, making it a perfect retreat for leisure and relaxation.

Convenient Location Conveniently situated just a short distance from El Cocal Beach and Norte Beach, guests can easily access the stunning beaches of Isla Mujeres. Additionally, the hotel is close to Isla Mujeres Beach and the Cancún International Airport, making travel hassle-free for guests.

Exceptional Services With a business centre, concierge service, and luggage storage available, Hotel Paradise Suites ensures that guests have everything they need for a comfortable stay. The hotel also offers free WiFi, air-conditioned rooms, and a barbecue area for a truly memorable experience.

Experience luxury and convenience at Hotel Paradise Suites. Book your stay now for an unforgettable getaway.

What this place offers

Shopping on site
Television in common areas
Express check-in
Free wired internet
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request

Rooms

9.0

Top rated

Rated 9.0 out of 10 by 117 guests who stayed here.

Cleanliness8.2
Service9.7
Location9.7
Rooms9.2
Amenities8.7
Value9.2
Food & drink7.7

Guests mention

Great locationFriendly staffClean and spacious rooms

Alyson
September 2025
Everything was as expected, great location, large room, pool was small but clean. Our next to last day though the power went out across the island and we were left without power, ac, flushing toilets for nearly 12 hours.…
Laura
August 2025
Quaint and Cosy
Water never got hot, even after 2 requests to fix it. Ended up in, since it was extremely hot outside, but, hot water sill would have been nice. Excellent location. Close to beach and night life, restraunts,…
Shaza
August 2025
So close to the beach and the bed is very comfortable ! Will come back again
Lea
August 2025
Our family had a lovely stayed & would definitely stay again if we’re revisiting Isla MUJERES.
The location is perfect for the main beach & room are spacious with kitchen.
Arturo
August 2025
Bed was comfortable. Towels and bed linen were crunchy-sun dried. No restaurant facilities or front desk on site. Okay stay for the excellent location-walking distance to playa norte.
Andrea
August 2025
Perfect location, staff friendly i will stay again!

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Carlos Lazo 14, Isla Mujeres, Mexico

Guests rate the location 9.7 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM until 11:00 PM

Check-out by 11:00 AM

No children

Pets allowed on request; charges may apply

Free parking on site

Non-smoking rooms available

Parking. Free public parking is possible at a location nearby (reservation is not needed).

Children and extra bed policy. Children are not allowed. You haven't added any cots. You haven't added any extra beds.

Internet. WiFi is available in public areas and is free of charge.

Pets. Pets are allowed. Charges may be applicable.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please inform Hotel Paradise Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A

What we’d check for you here

The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Paradise Suites

What time is check-in and check-out at Hotel Paradise Suites?

Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Paradise Suites allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Hotel Paradise Suites?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Hotel Paradise Suites have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Hotel Paradise Suites have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Hotel Paradise Suites?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Paradise Suites?

Carlos Lazo 14, Isla Mujeres.

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