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Places to stayIsla Mujeres,

Na Balam Hotel

4-star · 8.4 (631 reviews) · Calle Zazil Ha No. 118 Playa Norte · Isla Mujeres

Tropical Oasis on Isla Mujeres Surrounded by lush gardens on Isla Mujeres, just minutes from Cancun, Na Balam offers a serene escape on one of the Caribbean's finest beaches.

Relaxation and Wellness Guests can unwind in the outdoor pool, sway in hammocks under palm trees, and rejuvenate with yoga classes and massages, immersing themselves in tranquility and self-care.

Culinary Delights and Sunset Views Indulge in Mayan and vegetarian cuisine at Zazil Ha restaurant, followed by drinks and Mexican snacks at the Palapa Bar while admiring the breathtaking sunset over the ocean.

Experience paradise at Na Balam, where luxury meets nature.

Most popular facilities

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • Restaurant
  • Family rooms
  • Garden
  • Fishing
  • Airport shuttle

What we’d check for you here

  • Whether the rate moves for your dates, and what it includes.
  • Whether a room on a low floor, or two rooms together, is possible.
  • What the property actually charges at the desk on top of the rate.
  • Whether they can hold a late arrival, and until when.

House rules

Check-in
From 03:00 PM
Check-out
By 12:00 PM

Payment

Paid at the time of booking, not at the desk. The property may still take a card at check-in for incidentals — that is their own policy and separate from what you pay us.

The fine print

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A deposit may be required at the property.

Questions about Na Balam Hotel

What time is check-in and check-out at Na Balam Hotel?

Check-in is from 03:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Is there parking at Na Balam Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Na Balam Hotel have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Na Balam Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Na Balam Hotel?

Put your dates in above and book online. Rates are live from the property and include taxes and fees we can read; anything we can't price, we say so rather than guess.

Where is Na Balam Hotel?

Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres.

Other places we book in Isla Mujeres

See every hotel we book in Isla Mujeres,

Guest review categories are not on this page yet — the supplier gives an overall score but no breakdown, and we would rather show nothing than invent the bars. Call (888) 789-8585and we’ll read you what the property says.