Phoenix Hotel by HHG

Hotel, 4-starHokujo 4690-2, Hakuba, JapanShow on map

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Top rated

Guests rate it highest for service, location and cleanliness.

Check-in from 4:00 PMCheck-out by 10:00 AM.
Superb locationGuests rate the location 9.1 out of 10, at Hokujo 4690-2.
Free parkingThe property states parking on site is free for guests.

Luxurious Amenities Indulge in relaxation with our public bath and mist sauna, perfect after a day on the slopes. Our hotel offers ski storage for your convenience.

Comfortable Accommodations Each room is equipped with modern essentials like a flat-screen TV, refrigerator, and free toiletries. Upgrade to rooms with fully private bathrooms for added comfort.

Prime Location Located just minutes away from Happo One Snow Resort and Kokusai Ski Area, our hotel is the ideal choice for avid skiers. Explore nearby attractions like Adam Gondola and Iwatake Ski Resort.

Experience the ultimate winter getaway at PHOENIX HOTEL. Book your stay now!

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Laundry
Luggage storage

Rooms

9.1

Top rated

Rated 9.1 out of 10 by 69 guests who stayed here.

Cleanliness9.1
Service9.6
Location9.1
Rooms9.1
Amenities9.1
Value8.6
Food & drink9.1

Guests mention

Friendly staffExcellent breakfastGreat amenities

TudorRomania
March 2026Couple
staff wass amazing, the room was very cute, breakfast was ok as well. staff was also very helpful in offering us a ride when needed. will come back if possible
nothin, all was fine
WanwipaThailand
March 2026Solo traveller
Breakfast is the best!
I would love to have an elevator. I don't mind walking in general but with heavy lugguage and ski boots. Steps are difficult to manuver
Joy MarieUnited States
March 2026Couple
We love our stay..
The location, staffs, spacious room, the mist sauna.
No elevator. We have to carry our luggages all the way to 2nd floor. Not a big deal though.
פרידמןIsrael
March 2026Couple
צוות מעולה דאגו לנו להכל והיו ממש נחמדים
במקום נקי והארוחת בוקר מעולה הלוקרים ממש נוחים ומרווחים
והמיקום גם אש מקווה לחזור לשם
אין מעליות
Sau Chu FlorenceHK
February 2026Couple
Unforgettable Ski Trip at Phoenix Hotel
I like everything including the breakfast, staff and room size.
We didn't drive a car and use their shuttle service to all booked restaurant, supermarket and ski field. The location is excellent as only few minutes…
AlexAustralia
February 2026Solo traveller
Great hotel, excellent facilities, well organised and friendly staff
Friendly staff

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.

Where you’ll be

Hokujo 4690-2, Hakuba, Japan

Guests rate the location 9.1 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM

Check-out by 10:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Phoenix Hotel by HHG

What time is check-in and check-out at Phoenix Hotel by HHG?

Check-in is from 4:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Phoenix Hotel by HHG allow pets?

No — the property states that pets are not allowed.

Is there parking at Phoenix Hotel by HHG?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Phoenix Hotel by HHG have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Phoenix Hotel by HHG?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Phoenix Hotel by HHG?

Hokujo 4690-2, Hakuba.

Other places we book in Hakuba

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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