9.9 · Exceptional23 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at Hokujo 2455-3.
- Free parkingThe property states parking on site is free for guests.
French Dinners and Wine Indulge in exquisite French dinners paired with a selection from our 2,000-bottle wine collection at Hotel Enchante.
Convenient Location Located just 5 minutes from JR Hakuba Train Station on a free shuttle, our hotel offers easy access to Hakuba Happo-One Ski Resort and Hakuba 47 Ski Resort.
Comfortable Accommodations Relax in air-conditioned rooms with satellite TV, private bathrooms, and nature views. Enjoy the convenience of free in-room Wi-Fi and amenities like slippers and toiletries.
Experience the perfect blend of comfort and convenience at Hotel Enchante. Book now to secure your stay!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
Rooms
9.9
Exceptional
Rated 9.9 out of 10 by 23 guests who stayed here.
- Cleanliness9.9
- Service10.0
- Location9.9
- Rooms9.9
- Amenities9.9
- Value9.4
- Food & drink9.9
Guests mention
Friendly serviceDelicious food
saschaAustraliaOutstanding hospitality, perfect slope access, and a truly memorable Hakuba experience.
Petit Hotel Enchante was absolutely exceptional. The hosts went above and beyond to make our stay seamless and enjoyable. When we were checking out, they kindly drove us to the station we needed to get to and helped us…
RachelUnited KingdomWonderful stay
Friendly and kind owners, very welcoming and helpful. Comfortable beds, lovely Onsen, heated boot room, amazing breakfasts - different dishes served daily, all beautifully presented and delicious. We had dinner one night…
RyanAustraliaExceptional
had a fantastic, comfortable stay here and one of my most memorable stays. everyone was incredibly accomodating and the hotel was super cozy. our three-person room was very spacious and the breakfast was excellent! thank…
LetaraAustraliaWould stay here again.
The staff were incredible and looked after us very well.
ElenaAustraliaOne of the best stays we've had
We LOVED everything about our stay! The hosts are truly amazing and went above and beyond for us - they even took me to the clinic themselves when I told them I hit my arm really bad on the slopes (I was about to order…
DrewAustraliaFelt like home!
The host of the hotel was exceptional! Great stay will be returning
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.
Where you’ll be
Hokujo 2455-3, Hakuba, Japan
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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To eat breakfast and/or dinner at the hotel, a reservation must be made at least 1 day in advance. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests must check in by 16:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Petit Hotel Enchante
What time is check-in and check-out at Petit Hotel Enchante?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Petit Hotel Enchante allow pets?
No — the property states that pets are not allowed.
Is there parking at Petit Hotel Enchante?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Petit Hotel Enchante?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Petit Hotel Enchante have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Petit Hotel Enchante?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Petit Hotel Enchante?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Petit Hotel Enchante?
Hokujo 2455-3, Hakuba.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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