7.0 · Good4 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Good locationGuests rate the location 7.7 out of 10.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Experience the heart of Lisbon at Once Upon Lisboa, a charming hotel just minutes away from iconic landmarks like Rossio Square and the Santa Justa Elevator.
Stylish Accommodation Relax in one of our 17 thoughtfully designed guestrooms, equipped with espresso makers and Smart TVs. Stay connected with complimentary Wi-Fi while enjoying modern comforts like private bathrooms with hair dryers and plush slippers.
Delicious Dining Start your day with a complimentary continental breakfast, served daily in our cozy coffee shop. Unwind at our bar/lounge with your favorite drink, making it the perfect spot to recharge after exploring the city's vibrant streets.
Prime Location Situated in the bustling Lisbon City Center, you are just a stone's throw from historic sites like the Castle of São Jorge and Avenida da Liberdade. Discover the city's treasures with ease and create unforgettable memories.
What this place offers
- Free breakfast
- Luggage storage
- Continental breakfast
- Concierge service
- Wheelchair accessible
- Free breakfast
- Front desk (limited hours)
- Smoke-free property
- Free continental breakfast
Rooms
7.0
Good
Rated 7.0 out of 10 by 4 guests who stayed here.
- Cleanliness7.2
- Service7.7
- Location7.7
- Rooms7.7
- Amenities6.2
- Value6.2
- Food & drink7.2
Guests mention
Spacious and clean roomsFriendly and helpful staffDelicious breakfast
JoelRoom was spacious and clean. Staff were friendly and helpful. Breakfast was included and was delicious. We were there on new year's eve and the staff gave us a bottle of champagne to celebrate
NATHALIANossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima…
JillNice Hotel
Very clean hotel. Excellent staff and great location. Elevator inoperable!
StephenGreat staff, very helpful. This property is exactly where you want to be om the Alfama.
Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Lisbon, Portugal
Guests rate the location 7.7 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
The front desk is open daily from 8:00 AM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Once Upon Lisboa
What time is check-in and check-out at Once Upon Lisboa?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Once Upon Lisboa allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is breakfast included at Once Upon Lisboa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Once Upon Lisboa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Once Upon Lisboa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Once Upon Lisboa?
Lisbon.
Other places we book in Lisbon
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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