Hotel da Baixa

Hotel, 4-starRua da Prata 231, Lisbon, PortugalShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.8 out of 10, at Rua da Prata 231.
Parking on siteAvailable at a charge the property sets.

Luxurious Accommodation Experience elegance and comfort in our double, twin, family rooms, and suites. Enjoy top-notch amenities like 4K TVs, Nespresso machines, and Bluetooth sound systems.

Culinary Delights Indulge in a diverse culinary experience with our daily buffet breakfast offering vegetarian and gluten-free options. Our restaurant serves international and Portuguese dishes in a cozy atmosphere.

Prime Location Conveniently situated in Lisbon's historic downtown, our hotel is a stone's throw away from Rossio Square and the Santa Justa Lift. Explore the vibrant neighborhood filled with restaurants, bakeries, and shops within walking distance.

Book now for an unforgettable stay at Hotel da Baixa and immerse yourself in the charm of Lisbon!

What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator

Rooms

9.8

Exceptional

Rated 9.8 out of 10 by 2,565 guests who stayed here.

Cleanliness9.8
Service10.0
Location9.8
Rooms9.3
Amenities9.8
Value9.8
Food & drink9.8

Guests mention

Great locationFriendly staffExceptional housekeeping

MonicaSpain
August 2026Family
Perfecto!!!
Perfecta ubicación en la zona baixa para ir a cualquier sitio andando y segura de noche. (Mucho ambiente). Habitación muy limpia, muy buena conservación y mantenimiento y súper acogedora. Tiene secador y planchas de…
OlegRussian Federation
August 2026Solo traveller
Приятный отдых в сердце Лиссабона!
Мы остались с хорошими впечатлениями от проживания в Hotel da Baixa в Лиссабоне и готовы рекомендовать его тем, кто ценит комфорт и идеальное расположение.
Местоположение отеля просто превосходное! Он находится прямо в…
AMALMorocco
August 2026Family
Magnifique
L’accueil est très chaleureux, l’hôtel est très propre et l’emplacement est vraiment très proche de tout, le maître d’hôtel est très serviable et très accueillant et très professionnel.
Un séjour très agréable, je…
OlegChina
August 2026Family
Central
Location - very local. Breakfast is ok.
in toilet they have big big window facing other windows across the street, but the roller blind is half-transparent!!! How??? Why??? Somebody's nail behind the sink in the toilet.…
marcellet894
August 2026
Wonderful experience. Great location.
Pedro Falcao was absolutely superb. His walking tour was fabulous. Great knowledge of the history of Lisbon. Very helpful during our stay. The staff was very friendly and helpful. Would highly recommend the Biaxa hotel.
W1372CGchristianf
August 2026
Excellent Stay
Felt very welcomed and experienced excellent customer service. Breakfast was delicious and they went above and beyond to celebrate my mom’s birthday at breakfast with cake and champagne. Couldn’t have been more…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Rua da Prata 231, Lisbon, Portugal

Guests rate the location 9.8 out of 10 — exceptional.

Top attractions

Elevador de Santa Justa (Santa Justa Lift)150 m
Praça do Comércio (Terreiro do Paço)200 m
Alfama (historic district)700 m
Castelo de São Jorge (Saint George's Castle)900 m
Torre de Belém (Belém Tower)6.0 km

Nearby

Baixa-Chiado Metro Station200 m
Sé de Lisboa (Lisbon Cathedral)600 m
Mosteiro dos Jerónimos (Jerónimos Monastery)6.3 km

Shopping

Time Out Market (Mercado da Ribeira)1.0 km

Airports

Lisbon Humberto Delgado Airport (LIS)6.7 km

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply. The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel da Baixa

What time is check-in and check-out at Hotel da Baixa?

Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel da Baixa allow pets?

No — the property states that pets are not allowed.

Is there parking at Hotel da Baixa?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Is breakfast included at Hotel da Baixa?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Hotel da Baixa have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Hotel da Baixa?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Hotel da Baixa have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hotel da Baixa?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hotel da Baixa?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel da Baixa?

Rua da Prata 231, Lisbon.

Other places we book in Lisbon

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