Exceptional
One of our highest-scored stays, according to its guests.
9.7445Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 200 Rua Áurea.
Luxurious Accommodation
Indulge in comfort with stylish rooms featuring modern amenities such as flat-screen TVs, coffee machines, and breathtaking city views from private balconies.
Convenient Services
Enjoy the convenience of a 24-hour front desk, airport transfers, and room service, making your stay seamless and hassle-free.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
Rooms
9.7
Exceptional
Rated 9.7 out of 10 by 445 guests who stayed here.
- Cleanliness9.0
- Service10.0
- Location10.0
- Rooms9.0
- Amenities10.0
- Value10.0
- Food & drink9.6
Guests mention
Excellent locationFriendly staffGenerous breakfast
DanielAustraliaLoved our stay here just as much as we loved Lisbon.
Very modern, clean, staff were exceptional, helpful, and ensured every day of our stay was exciting.
Nothing
vivianeBrazilHotel novo, muito bem localizado! Sem comentários negativos! Excelente! Super indico!
ClaudioItalyOttima struttura a due passi dal centro
Posizione molto comoda per raggiungere il centro città e le vie principali, pulizia della camera, attenzione dello staff davvero di alto livello
tamarGeorgiaVery good and friendly hotel in a great location
QuentinFranceL'emplacement en plein centre de Lisbonne est un atout majeur. La gentillesse, l'accueil et les attentions du personnel sont un vrai plus dans ce type d'établissement. Merci encore.
Les chambres sont très bien…
LauraIEGreat advice from reception staff. Lovely breakfast. Soundproof modern rooms. Comfortable beds and fab shower. Location was super!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
200 Rua Áurea, Lisbon, Portugal
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Moon & Sun Lisboa
What time is check-in and check-out at Hotel Moon & Sun Lisboa?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Moon & Sun Lisboa allow pets?
No — the property states that pets are not allowed.
Does Hotel Moon & Sun Lisboa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel Moon & Sun Lisboa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Moon & Sun Lisboa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Moon & Sun Lisboa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Moon & Sun Lisboa?
200 Rua Áurea, Lisbon.
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