Very good
Guests rate it highest for location, cleanliness and rooms.
8.4220Reviews- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Ngong Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Ngong Hills Hotel in Nairobi offers a range of accommodations, some with private bathrooms featuring hot tubs and plush bathrobes. Enjoy the garden or city views with a cup of tea in hand, and unwind with the provided free toiletries and hair dryer.
Top-Notch Amenities Indulge in the hotel's barbecue and fitness center, dine at the on-site restaurant, and take advantage of the free WiFi and private parking. Relax in front of the flat screen TV with satellite channels or pamper yourself at the hairdresser's on the property.
Convenient Location Located just a short distance from key attractions like Kenyatta International Conference Centre and Nairobi National Museum, Ngong Hills Hotel is easily accessible from Jomo Kenyatta Airport.
Book your stay at Ngong Hills Hotel for a luxurious and convenient experience in Nairobi.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.4
Very good
Rated 8.4 out of 10 by 220 guests who stayed here.
- Cleanliness9.2
- Service8.2
- Location9.2
- Rooms8.6
- Amenities7.7
- Value8.6
- Food & drink7.2
Guests mention
CleanlinessFriendly staffConvenient location
markfT6324BLService was perfect by Vivian scholar
We were here for dinner.We served by Vivian scholar.The service was excellent
dorcasw210My stay at Ngong Hills Hotel was wonderful from start to finish.
My stay at Ngong Hills Hotel was wonderful from start to finish. The hotel is in a great location, making it convenient and easy to access. The rooms were clean, comfortable, and well-maintained, providing a relaxing…
GladBCanadaOTTAWA, ONTARIOAn Unforgettable 5-Day Stay - Highly Recommended!
I had an unexpected 5 days stay at the Ngong Hills Hotel!
I originally planned only a one-night stay at the hotel on March 22, 2026, following a recommendation from my mother. However, the incredible warmth and…
KirstenNOAlt var bra. Svarer imidlertd kun eksellent hvis det er noe helt ekstra og spesielt over forventet
Sentralt, aircondition på rommet, kaffe på rommet og wifi. Veldig god mat.
Fellesdyne i dobbelseng.
DanielTZHorrible, I had to check out same day
nothing
everything
OtienoAustraliaConvinent to amenties. Shoping mall.
The staff were friendly.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ngong Road, Nairobi, Kenya
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ngong Hills Hotel
What time is check-in and check-out at Ngong Hills Hotel?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ngong Hills Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Ngong Hills Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Ngong Hills Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Ngong Hills Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Ngong Hills Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Ngong Hills Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ngong Hills Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ngong Hills Hotel?
Ngong Road, Nairobi.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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