Naco Aparthotel by Arca Spa
Aparthotel, 4-starSpissstrasse 44, Zermatt, 3920, ZermattShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.861Reviews- Check-in from 3:00 PMCheck-out by 11:30 AM.
- Exceptional locationGuests rate the location 10.0 out of 10, at Spissstrasse 44, Zermatt, 3920.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Experience the enchanting charm of Zermatt at Naco Aparthotel by Arca Spa, where adventure meets relaxation.
Luxurious Spa and Recreation Unwind in our full-service spa, offering soothing massages designed to rejuvenate your senses. After an exhilarating day on the slopes, take a dip in the indoor pool or enjoy a relaxing session in the sauna.
Ideal Location for Adventure Seekers Perfectly situated, our hotel is just steps away from Zermatt-Matterhorn Ski Paradise and a short stroll to the Tour Monte Rosa. Explore the breathtaking landscapes and thrilling slopes right at your doorstep.
Comfort & Convenience Each of our 25 spacious guestrooms features kitchenettes, flat-screen TVs, and complimentary WiFi, ensuring a cozy and connected stay. Plus, wake up to a complimentary buffet breakfast served daily.
What this place offers
- Elevator
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Front desk (limited hours)
- Full-service spa
- Smoke-free property
- Snowboarding on site
- Snowshoeing on site
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 61 guests who stayed here.
- Cleanliness9.5
- Service10.0
- Location10.0
- Rooms10.0
- Amenities9.0
- Value10.0
- Food & drink10.0
Guests mention
Clean roomGreat breakfastOutstanding staffModern facilitiesMemorable experience
VannessaClean room, breakfast was great, and great views.
StevenGreat hotel
Stayed here as part of a longer trip. This is a great hotel with an outstanding staff. It is close to the train station. We were able to transport our luggage from the train station to the hotel without issue. The…
KalateerthMy recent stay at Naco Aparthotel by Arca was average, with some highs and lows. The room itself was very good—modern, clean, and spacious, with a stylish design and a cozy balcony offering great views of Zermatt’s…
InsukEverything was great. Thank you.
ArminIt a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
WilliamsonTerrific value from a hotel snob
I usually find faults in hotels but this hotel has tremendous value and is clean. We enjoyed the indoor saltwater pool and the convenience from the train station. Breakfast had solid mix of western comforts and more…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Spissstrasse 44, Zermatt, 3920, Zermatt
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:30 PM
Check-out by 11:30 AM
Children welcome
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No pets
No smoking anywhere on the property
The front desk is open daily from 7:30 AM - 10:00 PM. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours.
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
Smoking. No smoking
Pets. No pets, service animals welcome
Children and extra bed policy. Children welcome
Health & Safety. Property uses a professional cleaning service
General. Professional property host/manager
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 8:00 AM to 9:30 PM. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property is professionally cleaned. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Naco Aparthotel by Arca Spa
What time is check-in and check-out at Naco Aparthotel by Arca Spa?
Check-in is from 3:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Naco Aparthotel by Arca Spa allow pets?
No — the property states that pets are not allowed.
Does Naco Aparthotel by Arca Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Naco Aparthotel by Arca Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Naco Aparthotel by Arca Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Naco Aparthotel by Arca Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Naco Aparthotel by Arca Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Naco Aparthotel by Arca Spa?
Spissstrasse 44, Zermatt, 3920, Zermatt.
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