Exceptional
One of our highest-scored stays, according to its guests.
10.0445Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Auf dem Fels.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Mountain Retreat
Nestled on a rock high above central Zermatt, The Omnia offers a unique escape accessed through a tunnel and elevator.
Fine Dining and Relaxation
Indulge in exquisite international cuisine made from fresh seasonal ingredients at the restaurant or terrace. Unwind by the fireplace with an espresso after dinner.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
10.0
Exceptional
Rated 10.0 out of 10 by 445 guests who stayed here.
- Cleanliness10.0
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink10.0
Guests mention
Incredible serviceAmazing location
335garrykUNITED KINGDOMRuby Wedding Anniversary Celebration
Fantastic location from the unique entry through a cave rising through the top of a hill right in the centre of town with fantastic views overlooking the town and waking up to the overwhelming view of the Matterhorn.…
cleo_vanA wonderful stay in the heart of Zermatt
I had a wonderful stay at THE OMNIA. The hotel is beautiful, the service is exceptional, and the location could hardly be more convenient for exploring Zermatt.
The service throughout my stay was particularly…
37DavidNEW YORK CITY, NEW YORKWouldn't Dream of Staying Anywhere but Here
I would never dream of staying anywhere else in Zermatt. The staff were always friendly, welcoming and provided extremely helpful information for us first-time visitors to Zermatt. The rooms are genuinely comfortable…
RolandAustriaVery good! Would come again
Amazing modern design - in every detail, very good location directly above Bahnhofstrasse, very nice staff
Sauna: Both Saunas 80 degrees and 50 % humidity- an unhealthy combination- no cold plunge
Voyager42691014519Elegant Zermatt Mountain Retreat
We stayed at the Omnia based on TripAdvisor ratings, and enjoyed every aspect of this beautiful boutique hotel. Even though it is steps from the Zermatt shopping and restaurant areas, the thoughtful layout and elegant…
mariadI5920WAMasterclass in making guests feel special!
Our 3 days in Zermatt at The Omnia was one of the highlights of our Swiss vacation! Neither ourselves nor our teenagers wanted to leave! The care started even before we arrived, a personal email inquiry into our…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Auf dem Fels, Zermatt
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that construction work is going on nearby from 01/06/2025 to 30/10/2029 and some rooms may be affected by noise. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Omnia
What time is check-in and check-out at The Omnia?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Omnia allow pets?
No — the property states that pets are not allowed.
Does The Omnia have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Omnia?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Omnia have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Omnia?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Omnia have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Omnia?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Omnia?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Omnia?
Auf dem Fels, Zermatt.
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