Firefly Luxury Suites

Hotel, 4-starSchluhmattstrasse 55, ZermattShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 4:00 PMCheck-out by 11:00 AM.
Superb locationGuests rate the location 9.4 out of 10, at Schluhmattstrasse 55.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Suites with Stunning Views Experience the 4-star Firefly Luxury Suites located at the base of the majestic Matterhorn in Zermatt. Enjoy modern and spacious suites, some with balconies and fireplaces, offering breathtaking views of the surrounding beauty.

Indoor Pool and Spa Retreat Relax and rejuvenate in our indoor pool and spa area after a day of exploring the picturesque surroundings. Unwind in style and comfort during your stay with us.

Personalized Service and Convenience Indulge in an à la carte breakfast served in your suite at your preferred time. Additionally, take advantage of our transfer service from Zermatt's train station or parking areas, ensuring a seamless and stress-free arrival.

Book your stay at Firefly Luxury Suites now for an unforgettable and pampering experience.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Room service
Heating
Terrace
Family rooms

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 289 guests who stayed here.

Cleanliness9.4
Service9.9
Location9.4
Rooms9.4
Amenities9.9
Value9.4
Food & drink9.4

Guests mention

SpaFriendly staffGreat locationComfortable roomsDelicious breakfast

PierreFrance
August 2026Couple
Très bel hôtel
L'espace bien être est magnifique et très bien agencé.
La chambre est belle, les lits confortables.
Le petit déjeuner est de très bonne qualité et très bien fourni.
Nous avions la chambre 21 et le matin beaucoup de…
LauraLT
August 2026Family
Visas buvo tobula
CherylUnited States
August 2026Group
Amazing service. Great food.
Nothing
JeffreyUnited States
August 2026Family
Luxury, Comfort, and Unforgettable Alpine Views
Firefly was unquestionably the finest hotel of our trip through Germany and Switzerland. From the moment we arrived, the service was warm, polished, and attentive, making us feel genuinely welcomed throughout our stay.…
CarmenUnited Kingdom
July 2026Couple
Will return and recommend. Amazing hotel!
Fantastic room, exceptional breakfast
OlivierFrance
July 2026Group
Séjour en famille exceptionnel le personnel au petit soin et très gentil
La suite jardin est top, confortable

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Schluhmattstrasse 55, Zermatt

Guests rate the location 9.4 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM until 10:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

If you arrive with children, please inform the property of their number and age in advance. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that transfer cost may apply A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Firefly Luxury Suites

What time is check-in and check-out at Firefly Luxury Suites?

Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Firefly Luxury Suites allow pets?

No — the property states that pets are not allowed.

Does Firefly Luxury Suites have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Firefly Luxury Suites?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Firefly Luxury Suites have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Firefly Luxury Suites have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Firefly Luxury Suites?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Firefly Luxury Suites?

Schluhmattstrasse 55, Zermatt.

Other places we book in Zermatt

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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