Guests rate it highest for location, service and food.
9.3228ReviewsLuxurious 5-Star Mont Cervin Palace in Zermatt
Relaxation and Indulgence: Enjoy the pool, 1,700 m² spa, and beauty treatments.
Breathtaking Views and Comfort: Most rooms face south with Matterhorn views, some with hot tubs or fireplaces.
Fine Dining and Entertainment: From rich breakfast buffets to gala dinners, Grill Le Cervin, and stylish bars.
9.3
Rated 9.3 out of 10 by 228 guests who stayed here.
Location
Nice breakfast buffet
Informing guests before arrival the availability of the hotel shuttle service
I have been very many times in this hotel. The staff, the service, the breakfast, the restaurant, the minibar and so on: everything are excellent.
The staff, the food, the atmosphere and the decoration, the attitude.
The beds are not as comfortable like the Marriott or Rixos, or even Kempinski.
The pillows are terrible 😫
très bien et copieux
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ΟΛΑ ΗΤΑΝ ΠΟΛΥ ΚΑΛΑ!!!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Bahnhofstrasse 31, Zermatt
Guests rate the location 10.0 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
No pets
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that (Spa Nescens) is only available during the winter months to mid-March. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Bahnhofstrasse 31, Zermatt.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.