Top rated
Guests rate it highest for location, service and food.
9.3228Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Bahnhofstrasse 31.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious 5-Star Mont Cervin Palace in Zermatt
Relaxation and Indulgence: Enjoy the pool, 1,700 m² spa, and beauty treatments.
Breathtaking Views and Comfort: Most rooms face south with Matterhorn views, some with hot tubs or fireplaces.
Fine Dining and Entertainment: From rich breakfast buffets to gala dinners, Grill Le Cervin, and stylish bars.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 228 guests who stayed here.
- Cleanliness8.4
- Service9.9
- Location10.0
- Rooms8.4
- Amenities9.4
- Value8.4
- Food & drink9.9
Guests mention
LocationExtraordinary staffFantastic breakfastBeautiful setting
AnnAustraliaWe had a delightful stay property was excellent, staff very helpful
Location
AMENAKWVery good
Nice breakfast buffet
Informing guests before arrival the availability of the hotel shuttle service
VilleFinlandExcellent hotel
I have been very many times in this hotel. The staff, the service, the breakfast, the restaurant, the minibar and so on: everything are excellent.
TareqMadanatJOA welcoming home in the center of Zermatt
The staff, the food, the atmosphere and the decoration, the attitude.
The beds are not as comfortable like the Marriott or Rixos, or even Kempinski.
The pillows are terrible 😫
JacquelineCHtoujours aussi bien, très professionnel.
très bien et copieux
?
KalliopiGreeceΟΛΑ ΗΤΑΝ ΠΟΛΥ ΚΑΛΑ!!!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Bahnhofstrasse 31, Zermatt
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please note that (Spa Nescens) is only available during the winter months to mid-March. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Mont Cervin Palace
What time is check-in and check-out at Mont Cervin Palace?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Mont Cervin Palace allow pets?
No — the property states that pets are not allowed.
Does Mont Cervin Palace have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Mont Cervin Palace?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Mont Cervin Palace have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Mont Cervin Palace?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Mont Cervin Palace?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Mont Cervin Palace?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Mont Cervin Palace?
Bahnhofstrasse 31, Zermatt.
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