Metropole Hotel Kampala
Hotel, 3-starWindsor Crescent Road Plot 51-53, Kampala, UgandaShow on map
6.9 · Pleasant45 reviews
- Check-in from 12:00 PMCheck-out by 1:00 PM.
- Very good locationGuests rate the location 8.3 out of 10, at Windsor Crescent Road Plot 51-53.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations Metropole Hotel Kampala offers air-conditioned rooms with flat-screen TVs and modern amenities, ensuring a comfortable stay for all guests.
Dining Options Indulge in a culinary experience at one of the three on-site restaurants or unwind with a drink at the bar. Special diet menus and packed lunches are available upon request.
Convenient Facilities Benefit from 24-hour front desk service, car hire, and airport shuttle arrangements. Luggage storage, shared lounge areas, and proximity to Uganda Golf Club and the National Museum add to the convenience and charm of Metropole Hotel Kampala.
Book your stay now at Metropole Hotel Kampala for a memorable and relaxing experience.
What this place offers
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
Rooms
6.9
Pleasant
Rated 6.9 out of 10 by 45 guests who stayed here.
- Cleanliness5.3
- Service7.3
- Location8.3
- Rooms6.3
- Amenities6.8
- Value7.3
- Food & drink6.8
Guests mention
Location during renovationsSister hotel experience
Sharon VarensNLRating Golf course hotel that offers a place to stay when Metropole is still under renovation.
ACs in the rooms don't work well, some of the staff are not friendly
Sharon VarensNLI can't rate Metropole but the sister hotel is always great to stay at (Golf course hotel). Metropole is still under renovation
Staff are not that friendly, the AC in the room wasn't working.
sharifb527My exprience at metropole hotel kampala
The place is well facilitated, organised everything is so wow, customers are well attened to everything is hosputable. I was so assumed by the nature around the place, the trees the kind of freshness arond the place is…
197musiimentadUgandaI wish everyone could go and taste it's fantastic features
I really love this hotel and am sure to go back by the end of this month..
It's a very fantastic hotel I have ever found in Kampala 😍😍😍😍
I really feel in love with it🥰
This hotel has a good and sounding view with…
ShrinivasanStay was comfortable
Abu BakarrThe hotel neds some updates, it's very old
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Windsor Crescent Road Plot 51-53, Kampala, Uganda
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 02:30 PM
Check-out by 1:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Parking. Free private parking is possible on site (reservation is not needed).
Internet. WiFi is available in all areas and is free of charge.
Pets. Pets are not allowed.
Children and extra bed policy. Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. Children from 4 years old to 12 years old stay for US$20 per person per night when using an existing bed. Children from 5 years old to 12 years old stay for US$20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Metropole Hotel Kampala
What time is check-in and check-out at Metropole Hotel Kampala?
Check-in is from 12:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Metropole Hotel Kampala allow pets?
No — the property states that pets are not allowed.
Is there parking at Metropole Hotel Kampala?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Metropole Hotel Kampala have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Metropole Hotel Kampala have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Metropole Hotel Kampala?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Metropole Hotel Kampala?
Windsor Crescent Road Plot 51-53, Kampala.
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